Friendly Collision Center

Slow service getting my car. It took more than 25 minutes for someone to give me my car when I went to pick it up. Other than that wasted time everything else was fine.

I am very pleased with the service and friendliness of the staff at Friendly Chevrolet. Everyone was very professional and gave outstanding service. I guess that is why I always buy my vehicles from Friendly.

Angie an Waldo were great really good service

Excellent service...customer satisfaction is their goal. ..tks..

Tim Kelly was so helpful! Thanks for a quick and easy experience!

Need either a rental service for the collision department or offer a replacement vehicle

Very satisfying! A job well done! !

Friendly OBVIOUSLY has more business than it can handle in a timely manner. I will be returning today to attempt to have the final repairs completed. You may try to reserve the surveys until after the repair is complete. All the best John

I am so so thrilled I listened to the great reviews I found online for Friendly Chevrolet. I am beyond thrilled with Jorge and the amazing service he and his team gave. He was helpful, curtious, and kept me in the loop the whole time my car was being serviced. Even though my car is not a Chevrolet, if I have any more issues I will certainly be coming back and working with Jorge. I have nothing but the highest praises and am so pleased. Thanks! Mara M

Tim in the body shop was awesome. The only aspects that need improvement are the phone reception and appointment making efforts.

the quality of workmanship was very poor. it took over 30 days before the truck was repaired to my satisfaction. the first time i came in, it took 3, the quality of work was so poor it was even worse than when I brought it in. the problems all seemed ro be from a rushed job and no attention to detail. i can give more details they are way to many to type

Annie and Ozzie were great and the work done was excellent.

I was very happy with Angie. She did an awesome job and was very helpful!!!

Excellent service and work. Thanks to Tim Kelly for always keeping me informed.

I have always enjoyed the services of friendly Chevrolet

When I brought my vehicle in for work it had ****/4 tank of gas but when I picked it up the low fuel light was on. There were several times that I was told I would receive a call back and never got a call. I was told the parts department was having a hard time finding a replacement light for my vehicle. When I big my car up I find that they just decided not to replace that part. When I picked up my vehicle there was white paint (or marker) splatter all over the rear driver's side. I was blamed for this and was told that is how it was when I brought it in. It was not until I pulled up a picture on my phone I took when it was dropped off showing no paint splatter that anything was done. Overall this was the worst experience I have ever had when it comes to having work done on my car.

Angie Moreno is great to work with.

Although I have to bring it back to buff out a spot, I was pleased with the job done.

I went to put gas in my truck today. To my dismay, there was no place to put the gas. Yes, that is correct, the gas fill line to the gas tank was disconnected and three screws were missing. Wow, makes me wonder what else was not put back in place on your repair job. Additionally, I had left a trailer plug 5-prong adapter in the glove box, it was missing as well as the insert / divider that was in the glove box. I did not notice this at the time that I picked the truck up. I have used Friendly for two previous collision repairs and was extremely satisfied. This time however, my experience was far from satisfactory. I had to leave the truck the first time I attempted to pick it up due to the fact that the a couple of warnings (trailer brake, and a tire problem) had not been addressed at all during the repair. I reported these problems specifically at the time I dropped the vehicle off because these warnings occurred a immediately after the collision. I live over an hour away and had to make an extra trip to Dallas because of this. This does not even address the number of times I called to check on the repair, had to leave a message and never received a call back. Your receptionists were always helpful, and seemed to care more and know more about what was going on than Ozzy and Jorge. I do not plan on using Friendly in the future.

Tim Kelly and Ancient were AMAZING! they were extremely helpful throughout my rental experience and getting my car back!