I was kindly greeted and kept well informed during the entire process. I will definitely be recommending this service to others!
3/15/2017
Donald M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast, courteous service. Very professional.
3/14/2017
Dionne G. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Customer service was A1.. repair A1.. will recommend
3/10/2017
Raymond H. VERIFIED CUSTOMER
Vehicle Make : Nissan
The car looks better than before it was wrecked. Thay went beyond our expectations replacing the pin stripping that was half wore off. My daughter is so excited. We would definitely recommend ABRA to our friends and use them in the future but hopefully we want have to.
3/1/2017
Mia C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great company. They communicated regularly and with details on the state of the repairs. Excellent customer service even when the insurance company was giving them a hard time
3/1/2017
Geronimo C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Abra staff did a GREAT job on my vehicle. My car looks as good as new! Thank you for being friendly and courteous!
2/25/2017
William S. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was very happy with my car,it only took **** day to finish it.And when I got it back not only was the bumper fixed the car was clean looked like a new car.Thanks Guys Hell of a job!!!
2/25/2017
Drew M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thieves is about the best way to sum up this survey. I will never bring another vehicle to Abra. One of your employees stole over 50 worth of change out of my center console! When I spoke with the manager he had the audacity to tell me those guys make more than me and he didn't think they would do that. Absolutely pathetic from all ends and a disgrace from how he handled it. I will make certain this message is heard in as many places as possible.
2/24/2017
Megan S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Abra did a great job on my car and it was done quickly!
2/24/2017
Katherine R. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks
2/20/2017
Daniel F. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was great. Except for the moment I had to pay.
My contact was Brian, sorry I don't have his last name, and he was very informative and personable during the process of getting my car fixed.
Things went downhill when I called to confirm my credit card had been approved and to finish my experience with ABRA. Taking my card information, scheduling my vehicles' drop off and overall finalization of my experience with y'all was very unpleasant. The only words to describe it would be, I paid y'all and now I'm done with you! Maybe Brian had a "bad" lunch and found out some personal issues? I say this because, this review would have been a 100 on a **** to 10 scale!!!
Brian was great up-until I paid my bill and he was "done with me."
Overall, the conclusion to a paying client, your business was suggested by Liberty Mutual, was horrible.
Thank you,
Daniel F
2/18/2017
William Y. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service and people at Abra in Madison, TN.
2/14/2017
Sam L. VERIFIED CUSTOMER
Vehicle Make : Scion
Brian was extremely helpful and communicated very well. Very happy with time and price.
2/4/2017
Shannon A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service & repair. We have used your company twice before.
My husband will be bringing his Toyota in for an estimate. We are so
Pleased with service and great employees. You guys are the BEST!
Thank you for a job well done.
Shannon & Bill Allen
1/31/2017
Lydia K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My car looked beautiful. Thank you for washing and vacuuming. Nick was great too! My experience was an excellent one. I will recommend ABRA to my friends and family.
1/27/2017
Desiree G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Appreciated how quickly the job was done!
1/26/2017
Tyrone J. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks awesome. Thank you so much.
1/22/2017
Suzanne C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great service Nick was very courteous and helpful
1/13/2017
Kristin B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Updates were given to me daily and the repair was completed on a timely manner.