Several things. Unreasonably long delays and not knowing anything with clarity as to when a part would show up. I ended up with a rental for a ful week for a soon repair. That's excessive. Also, the interior of my car was filthy when I picked it up. I'm a bit if a neat freak and keep the interior vacuumed and dusted. There was a layer of filth covering most everything when I picked it up. The outside was clean but the inside was the dirtiest it has ever been. That was frustrating and disappointing.
8/11/2017
Misty H. VERIFIED CUSTOMER
Vehicle Make : Acura
Everyone was very helpful. I appreciate the service and great job you did on my car.
8/10/2017
Cherisse B. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for your wonderful service! Everyone we talked with was so kind and helpful and the extra effort to have our car ready when we needed it by a certain day was so appreciated! I would highly recommend this service to anyone! Thank you all again!!
Cherisse and Ryan Burnham
8/6/2017
Danette L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone at Abra was extremely friendly. When I got my car back, it looked better than when I bought it. I would definitely recommend them to anyone and, if I ever need bodywork again, I will go back there. On a scale of **** to 10, I give them a 15.
8/6/2017
Jane M. VERIFIED CUSTOMER
Vehicle Make : Ford
As always, I was extremely happy with the outcome of the car. Thank you so much we always love your work
8/4/2017
Michael C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am happy the way ur guys kept us informed and delivered then car to our front door thx a lot ????
8/2/2017
Dora M. VERIFIED CUSTOMER
Vehicle Make : Kia
Abra! Thank you all so much for taking such a good care of my car your services are exceptional I can't say it enough You Do Excellent Work !!
7/29/2017
Sinisa Z. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job well done, thanks
7/28/2017
Elizabeth H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The manager, Steve, was very helpful, personable and went out of his way to make sure everything was okay with the vehicle. Sandy the receptionist was friendly and helpful. Michael was in charge of taking my car was very informative and explained everything.
7/26/2017
Larry H. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service.
7/23/2017
Cathleen A. VERIFIED CUSTOMER
Vehicle Make : Mazda
Staff was so professional and helpful! I worked with Kathy and Sue ,who kept me informed at all times. The work was done efficiently and results are excellent. I was treated like every. customer wishes to be treated. Thanks to all, and I will return . Rest assured I will recommend Aruba to others Cathleen Koch
7/22/2017
Daniel D. VERIFIED CUSTOMER
Vehicle Make : Ford
Your team did an amazing job on my truck. My expectations were all met. I loved being kept up to date with what was happening.
7/14/2017
Kevin W. VERIFIED CUSTOMER
Vehicle Make : Ford
Looks worse than when I dropped off the car for repair
7/11/2017
Vicki S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service, excellent staff, very satisfied. Would recommend this place to everyone. Very happy with the work done on my car. Sue is the best !!!
Vicki S
7/9/2017
Gopalakrishnan P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I am very happy with your service and will recommend your services to others I know.
7/8/2017
Niki N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your service is outstanding!
7/2/2017
Frank S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very friendly stomf, extremely competent body shop staff. Always completely satisfied with the quality of your work
6/30/2017
Patrick Z. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professional and very courteous would recommend
6/30/2017
Diane E. VERIFIED CUSTOMER
Vehicle Make : Buick
My car looks like new. I appreciated the regular updates! The staff was polite and helpful!