Staff members made me feel comfortable especially after my first car accident, very informative and friendly! Definitely will be coming back if necessary!
3/18/2018
Patrick F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick, courteous service. Flexible with our schedule. Informers is promptly when there was new information. Very happy with the service. We will be back to have other work done.
3/17/2018
Mimi R. VERIFIED CUSTOMER
Vehicle Make : Kia
Wonderful place they fix my car and it looks great !!! Cathy was wonderful in helping me with this she answered my questions and was keeping me updated she is great ????????
3/9/2018
Robert G. VERIFIED CUSTOMER
Vehicle Make : Pontiac
I would like to note that the process was very professional in scheduling the appointment and arranging a rental was exemplary. I also was very satisfied with the repair done under warranty which went above and beyond my expectations. The one and Only issue was a small blemish in the plastic bumper repair that I noticed right away and was asked if I would like it reworked would be covered. While that is good an fine I wish it would have been reworked Before delivery to me. Thanks Robert G
3/9/2018
Gerald W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great people
3/8/2018
Ann M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The people were friendly and knew their business and kept Mr inform about my car. I would recommend him to others.
3/3/2018
Priyanka Z. VERIFIED CUSTOMER
Vehicle Make : Honda
It was a very good experience. They provided me the estimates of a total repair and date of completion of repairs. The car was ready before my expectation. It was a hassle free experience over all. Starting from scheduling an appointment to pick up a car after it was done! I would give 100 stars for the experience and the people who work there. Have a great day!
3/2/2018
Silvia K. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very impressed with the service. Mike was great at letting me know how the repairs to my car were coming along. I highly recommend ABRA to anyone needing their car repaired after an accident. I will also mention to All state Insurance know the great job you did.
2/28/2018
Anthony D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Just picked up my vehicle today and very professional and job well done so far so good and thank you for the hard work
2/25/2018
Michelle R. VERIFIED CUSTOMER
Vehicle Make : Honda
Simply it took far too long for the repairs to be completed.
2/24/2018
Kimberly A. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great customer service, I like that they take care of everything I felt less stressed. Makes sure customer is satisfied.All around great job.
2/23/2018
Aaron K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
This was a great experience, even though the reason I brought my car in was due to being in an accident. Kathy kept me up to date. I knew everything that was happening with my car. I liked the text updates. Excellent customer service from the team!! I would return if I needed work done on my care. Thanks for not making this part stressful as this accident had caused enough stress for me. Great work everyone!
2/17/2018
Friada B. VERIFIED CUSTOMER
Vehicle Make : Lexus
I am very satisfied with the work you did in my car.... thank you.... for a job will done.... I tell my friends!!! Thank you
2/17/2018
Grant G. VERIFIED CUSTOMER
Vehicle Make : Ford
I am very impressed with the communication and work that was completed in one week. Matt did a great job fitting my car in and then Kathy was great to work with. If I ever need body work or know of anyone that needs body work I will recommend ABRA Franklin every time
2/17/2018
Marissa W. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone at ABRA was extremely helpful and great to work with. Thank you!
2/16/2018
Rosaleen B. VERIFIED CUSTOMER
Vehicle Make : Nissan
They explained the issues with the car clearly, kept me posted regularly on what was going on when to expect my car back. Really great service!
2/16/2018
Valerie H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything looks fine to me. Thanks for keeping me updated throughout the repair process.
2/14/2018
Jacqueline J. VERIFIED CUSTOMER
Vehicle Make : Honda
They did a great job. Kathy kept me up to date on where the repairs were at in the vehicle. They even did a little extra buffing out of some scratches and paint transfer that were unrelated to the repair which is much appreciated.
2/10/2018
****O. VERIFIED CUSTOMER
Vehicle Make : Ford
Sue and Michael were most helpful and professional during this trying ordeal. They knew exactly what to do and kept me informed during the process. At no time did I have to "wait" for any thing. The paper work was completed when I arrived and was complete and accurate. The car looks very nice and I would like to thank them for a job well done. Because of them both I would highly recommend ABRA to any one in need of auto body service.