They were honest and always provided realistic expectations.
1/26/2017
Tracey T. VERIFIED CUSTOMER
Vehicle Make : Nissan
This was my first experience ahving a vehicle repaired due to a collision and although i hope to never have another collision... If i do, i hope to deal with the Gallatin, Tn ABRA team. They made this process and easy and smooth as i could have imagined and wanted. The supreme customer service and overall guest experience is greatly appreciated. I recieved my vehicle back so quick and it looks as good as it did when i picked it up from the dealership!! Thank you all very much!!
1/17/2017
Titilayo B. VERIFIED CUSTOMER
Vehicle Make : Nissan
ABRA was fast and efficient and very communicative about the progress.
1/2/2017
Linda D. VERIFIED CUSTOMER
Vehicle Make : BMW
Very friendly and professional staff, keeping me updated on my repair progress. Was very impressed with Dominic and his attention to my vehicle .The results were exceptional. Thank you so much for your 5 star service. I drove many extra miles to this particular location because I was informed there were no complaints re: workmanship, and I'm glad I made the trip to this location. The results were flawless. Thank you so much, as it was meticulously done and I'm very pleased. Thank you for an excellent job. It means a lot.
12/31/2016
Melanie W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Chris was very good about resolving any issues that I had and made sure that everything got squared away for me.
12/28/2016
Sherry R. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service.
12/18/2016
Brenda M. VERIFIED CUSTOMER
Vehicle Make : Toyota
All employees involved were courteous, attentive and helpful.
The repair job was top notch and my car was ready sooner than I thought it would be so I was very pleased!
12/16/2016
Joshua E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The customer service was disappointing from start to finish. There are also still some things that did not get fixed that are being addressed by the insurance company
12/16/2016
Jonas W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was beyond satisfied! Dominic was phenomenal and that's why I drive 45 minutes to come here. Very courteous! He went above and beyond ! AND on top of all of that the quality of service is amazing .... my car looks better than I ever thought possible ... thank you !!!!
12/11/2016
Duprise W. VERIFIED CUSTOMER
Vehicle Make : Nissan
The service was amazing. I was well informed of everything that was being done to my car. The staff was friendly and helpful. I would recommend Abra to anyone needing work done to a vehicle.
12/11/2016
David J. VERIFIED CUSTOMER
Vehicle Make : Mazda
Worst customer service I have ever experienced. Repair was to take "4-5 days" Actually took over 4 weeks. Total of ten phone calls are on my cell phone call log. I made most of them requesting status and a return call. All but one was never returned.
12/9/2016
Taylor P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Staff here is very friendly. Dominique was my trusted advisor and did outstanding ding at keeping me informed of the status during the process of my car being repaired even when I was unable to answer the phone. My car turned out great and am beyond pleased with the service and quality of work from the people here. Thanks a lot!
12/9/2016
Jimmy S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Communication was great and car was ready in a timely manner. The staff were very friendly and accommodating.
12/5/2016
Tami S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff were very helpful and friendly. Service was excellent! My car looks great! Thank you!
12/1/2016
Anthony J. VERIFIED CUSTOMER
Vehicle Make : Ford
Dominic Lundsberg, Amanda & Jackie where all 1st class
They are Professional, Respectful, Honest and Polite at every stage.
I got good care from them with this experience.
Thank You all????????????
11/19/2016
Timothy G. VERIFIED CUSTOMER
Vehicle Make : Ford
Complete repairs were done about 2 weeks earlier than anticipated
11/19/2016
Brandon F. VERIFIED CUSTOMER
Vehicle Make : Honda
I was informed of the repair progress by phone in a timely manner. THE repair looks great, and everything is functioning perfectly.
11/11/2016
Joyce C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Dominic was wonderful to work with. He kept me informed on the progress of my car. The car looks great I am very pleased.
11/11/2016
Tonya A. VERIFIED CUSTOMER
Vehicle Make : Nissan
They kept in touch with periodic calls, (talking to a warm body counts a lot these days), and they finished the job in a reasonable time frame.
I inspected the work and could not tell any damage was ever done.
I really appreciate the lifetime warranty on their work.
ABRA proved to be a good choice.
11/9/2016
Debbie B. VERIFIED CUSTOMER
Vehicle Make : BMW
Awesome guys did a wonderful job on my car so pleasedthank you for doing such a great job on my car