Almost did not use ABRA because of poor experience with Cool Springs location. Went in to ask for quick quote on a side view mirror replacement and was told employees were too busy to help me. So I left. Got an estimate from a competitor and decided to give the Gallatin location a shot just to compare price. The saved me money and were very quick and pleasant.
2/21/2017
Richard H. VERIFIED CUSTOMER
Vehicle Make : Nissan
My time car looked great when I picked it up I could not asked for a better job
2/21/2017
Dawnita R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The vehicle looked better then new. I was amazed at how clean and polished it looked. Couldn't be happier with the results and treatment I received from ABRA. I will highly recommend you all, with a special thanks to Dominic Lundsberg. He was outstanding to work with and turned a sad and hurtful time into a great experience. Thank you all at ABRA. The Ropp's
2/20/2017
Amanda W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Amanda W
2/18/2017
Robbie B. VERIFIED CUSTOMER
Vehicle Make : Kia
The best and smoothest repair experience I've ever had.
2/17/2017
William B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Juan and Richard were great to deal with- exemplary service and excellent workmanship.
2/17/2017
Tsutomu T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Richard McCrea was very kind and informative on the status of my car.
2/16/2017
Cassidy L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Juan was great
2/16/2017
Maryjo G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Yes, COMPLETELY SATISFIED and it's because of the excellent customer service I received from Dominic Lundsberg, Customer Service Manager.
From the moment he introduced himself to me right after I got the news that my car could not be taken in until FEB 23rd!!!!!!! It was the last thing I wanted to hear 17 days away, as it was FEB 7th. Mr. Lundsberg, came up to me and told me that my satisfaction was his number one priority and that he was there to make sure my car was taken care of and that he would get in in THAT DAY.
He continued his excellent customer service by keeping me updated every day that week leaving me voice mails on the status of my car. Although my car release date was to be Tuesday FEB 14, Mr. Lundsberg came through again and my car was ready a day ahead of schedule.
ABRA is first-rate because of outstanding employees like Mr. Dominic Lundsberg. He is a ROCK STAR in my book professional, kind, thorough, proficient, personable and qualified.
Maryjo G
2/14/2017
Nicole L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Done ahead of schedule. Great communication.
2/10/2017
Patricia Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
All persons were friendly & helpful. Car looked great. Time will tell if repairs hold up, but I only assume they will. Would recommend this shop to others. Really appreciate the car wash! That was an added good thing! ! Thanks for fine job. Pat Youngblood
2/10/2017
Courtney S. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did a great job on my car!
2/9/2017
George H. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did a great job and my rep Domic kept my updated every day
2/9/2017
Sean-michael J. VERIFIED CUSTOMER
Vehicle Make : Ford
Overall great experience
2/8/2017
Amanda L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Loved my car having been cleaned upon return! Thank you!!
2/5/2017
Gary G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Very good company.
2/3/2017
Susan C. VERIFIED CUSTOMER
Vehicle Make : Ford
The work on the body was great, but the check engine light was on when I picked up the vehicle and it wasn't on when I dropped it off.
1/29/2017
John C. VERIFIED CUSTOMER
Vehicle Make : GMC
Very well pleased
1/27/2017
Dorothy H. VERIFIED CUSTOMER
Vehicle Make : Nissan
SUPER group of people GREAT GREAT Team
1/27/2017
**** K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Appreciate everything that you did for us. Dominique was excellent and kept me in the loop about everything. They did awesome work. Thanks for everything!!