Great quality on the job. The email "updates" weren't necessary because didn't give any actual information.
1/25/2015
Rebecca W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Car looks great. Thank you for quick and careful work! Wish you had used an *unscented* cleaning product on the interior, however. I do appreciate that someone cleaned it, but the lingering smell is horrible to breathe every time I get in the car and had not gone away despite my leaving the windows down all night.
1/9/2015
Carolann D. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Everything looked great when I picked it up last night. I really appreciate you guys cleaning the inside & outside of my car. The only thing that I wasn't very happy with was that my tires were all at less than 20 PSI. I know it's been very cold and it was bound to happen. I filled them with air last week and the PSI must have dropped considerably while it was in the shop. I would suggest that you check the vehicles tires before letting someone drive off with it! Especially since I had to drive 25 miles on the freeway like that since I am unfamiliar with the area. I felt unsafe. Great job on the repair and thanks again.
1/8/2015
Michael G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything went well. Good updates and timely return of vehicle.
12/21/2014
Margaret Z. VERIFIED CUSTOMER
Vehicle Make : Ford
Barb was very pleasant, knowledgeable, and helpful.
12/17/2014
Michael U. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The staff was very helpful and professional. My only concern is a disconnect in information between the national scheduling call center and the local shop.
12/11/2014
Dinah H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I had a busted tail light they fixed it for nothing gave me a ride home and back the rented car from enterprize was a dream they called them right away that I brought it back. Thank you
12/6/2014
Kali W. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff is always very friendly and helpful. Jeff was very knowledgable and helpful when I picked up my car and Barb is always a pleasure to work with. I was just disappointed this time because I was told it would take 2-3 days for the repairs to be made and it took five days. I understand issues come up but I scheduled the appointment weeks ago and the parts still had not been ordered. Last time my car was in the shop the same issues happened with "wrong parts being sent." I also was told repairing my current bumper wasn't an option and they had to order a new one...in the end my current bumper was just repaired and not replaced.
11/23/2014
Edward B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everything was great except one thing. My seat was not only moved but height and lumbar was adjusted as well. On top of that steering wheel was moved around as well! Other than that the car looks great, Kevin was great, and was the receptionist.
11/13/2014
Shirley H. VERIFIED CUSTOMER
Vehicle Make : Dodge
The repair took far longer than I had expected, but then this was the first accident I ever had.
11/9/2014
**** H. VERIFIED CUSTOMER
Vehicle Make : Ford
The Abra staff was very friendly and helpful on the questions I had The repairs done to my vehicle looked very nice keep up the good work
11/9/2014
Michael B. VERIFIED CUSTOMER
Vehicle Make : Dodge
excellent professionalism wouldn't hesitate to bring vehicle back
11/8/2014
Donna D. VERIFIED CUSTOMER
Vehicle Make : Honda
Outstanding service car looks fantastic. Would definitely recommend abra
11/8/2014
Doris T. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was done earlier than I expected , and it was done well. Everyone was very nice also.
11/6/2014
Ginger G. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Communication was awesome. Excellent work. Everyone was great
11/4/2014
Lewis W. VERIFIED CUSTOMER
Vehicle Make : Toyota
What an amazing job, both with my car and with customer service! Thank you so much!!
10/31/2014
Diane M. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
I was treated with exceptional service. My car was also done sooner than I expected and they communicated with me everyday to l let me know about m my car. I would recommend them to anyone. Thanks
10/31/2014
John B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience
10/24/2014
Henry M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you very much for the timely and amazing job on my Chevy Cruze! Couldn't be any happier with the service and communication!
10/23/2014
Robyn S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The whole process took less time than I expected and the finished product looked great. I appreciate that Kevin kept me updated with the status of my car throughout the week. An overall great experience, I'll definitely be recommending you to others.