Was kept well informed of the status of our vehicle and work appears to have been completed properly.
1/20/2016
Michael S. VERIFIED CUSTOMER
Vehicle Make : Nissan
There was a small chip or blemish in the paint. It's very minor and since I'm turning the car in a few months (lease), I'm not worried about. However, if it was my car that I was keeping for a few years, I'd request it be fixed since I think it might flake and become an issue later. But there is no need to contact me. All the people I dealt with were fine, just the quality of the repair needs improvement.
1/19/2016
Denise W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fabulous service!!!
1/17/2016
Phillip K. VERIFIED CUSTOMER
Vehicle Make : Nissan
I had contact with two young ladies and they were both great! One was the receptionist or person who initiated the process & she was very courteous & acknowledged me when I entered the door each time. The other young lady handled my process throughout and was just super nice and explained everything along the way. The car looked great when I picked it up.
1/16/2016
Joseph P. VERIFIED CUSTOMER
Vehicle Make : Honda
Mr. Doug was efficient and prompt with the service at task.
1/14/2016
Elizabeth P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Christine was on top of our job & notified me of the progress daily. GREAT service & very quick. Repairs look great!
1/12/2016
Christine W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Christina was absolutely wonderful and exhibited excellent communication skills.
1/9/2016
John B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Ashley Jones was a great point man for a very good team.
1/9/2016
Albert S. VERIFIED CUSTOMER
Vehicle Make : Honda
great job
12/31/2015
Kevin K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Awesome work and Christina went over and above for me.
12/29/2015
Terri H. VERIFIED CUSTOMER
Vehicle Make : Ford
I felt that Ashley reached out to me and brought comfort in a very stressful time after my accident.
They made everything streamlined from rental car to repairs. I really enjoyed the daily updates. I would highly recommend Abra to all I know.
12/20/2015
Lawerence J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great feedback during the week of the repair. Work made my Rogue look better than new.
12/19/2015
Phillip H. VERIFIED CUSTOMER
Vehicle Make : Acura
I appreciated the way I was kept informed about my repair status. I did not have to call once during the process and everyone I met was very helpful and friendly...not my usual experience in a body shop. Thank you.
12/19/2015
Francis T. VERIFIED CUSTOMER
Vehicle Make : Mazda
My lack of satisfaction comes from the amount of time it took to complete my repair. The quarter panel was not ordered immediately (was a used one going to be placed on my car after charging the insurance for a new one?) this pushing repair back by weeks. A realistic estimate of time would have ensured that I took my vehicle to another shop for a comparison estimate.
12/18/2015
Donna S. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent service and my assigned rep well she was awesome!!
12/18/2015
Maria V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was very happy with Cristina and how she kept me inform
Every day she called me and kept me up to date.
She was very professional and very smart.
She deserves a big raise. Thank you
12/16/2015
Joseph B. VERIFIED CUSTOMER
Vehicle Make : Toyota
good job, I'm a repeat customer
12/16/2015
Jeannie T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Doug was great with updates. Front desk gal was great. Loved Nelson!! Loved cute little text I received ie your car is happy with us. Very pleasant experience!
12/13/2015
Peggy L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Ashley Jones was the person who worked with me. The people at ABRA were very nice to work with. I was kept informed as to the progress they were making on my car work. The car work was completed earlier than I expected. I was very pleased with the appearance of the completed work and I would use ABRA again. I would also recommend them to others. Thanks for doing a great job. Peggy L
12/12/2015
Rosemary W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Christina was awesome. She is way beyond her years in customer service.