I was kept well informed by text and phone calls. Things went very smoothly. Could not be more satisfied. Thank you!
3/30/2016
David M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you so much for making my car look like it did when it rolled off the show room floor!
3/28/2016
Kellie S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Doug and the Abra team were prompt, courteous, and most accomodating!! I have nothing but positive remarks to make about them. The day of my accident was upsetting for me and they went out of their way to work me in to their schedule and to communicate with the insurance company I especially appreciated Doug's professionalism and timely updates on the progress of my vehicle repair. 5 stars!!
3/26/2016
Scott L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Doug was great in getting us in and out so quickly! Car looks great!!!
3/23/2016
Andrea T. VERIFIED CUSTOMER
Vehicle Make : Ford
Christine was great! I have never experienced such a stress free repair before. ABRA took care of everything for me. I will recommend them to everyone I know.
3/19/2016
Melissa P. VERIFIED CUSTOMER
Vehicle Make : Kia
Abra went above and beyond to make sure my car was fixed correctly and in a timely manner. The phone call and text updates were very helpful. The entire team worked to ensure I was treated as a valued customer. I would highly recommend Abra to anyone needed body work done on their vehicle.
3/17/2016
Charles S. VERIFIED CUSTOMER
Vehicle Make : Ford
Always a great job!!! I'll be a lifelong customer but hopefully will never have to use you guys, but I'll know you're always there for me and my car
3/16/2016
Laura S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Christine was super sweet. We were very happy with the great character of your employees. We got the car back sooner than expected.
3/16/2016
Frank S. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for keeping us abreast of the progress and the completion date. Your pro active communication regimen saved us time and money. Thanks again for a job well done in every respect.
3/15/2016
George B. VERIFIED CUSTOMER
Vehicle Make : GMC
Great job
Looks great
3/12/2016
Stephanie F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Service was fast and efficient! Car was spotless afterwards! Friendly service!
3/11/2016
Curtis I. VERIFIED CUSTOMER
Vehicle Make : Ford
The gentleman that helped me when I picked up the car took some extra time to wipe some paint off the fenders that was unrelated to the work that was done. That was enough to encourage me to remember ABRA next time I need body work.
3/11/2016
Jeff C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very efficient process and quality work.
3/10/2016
Richard H. VERIFIED CUSTOMER
Vehicle Make : Honda
From the sweet, competent and very professional estimator("Christina?),to the friendly,helpful and professional receptionists and the finished repairs, I was very pleased with the "total Abra experience". Everyone is doing something RIGHT!! I don't need to come back, but I will if I have another "Boo-Boo! Thanks for all y'all have done.
3/10/2016
Marty O. VERIFIED CUSTOMER
Vehicle Make : Mazda
Beginning to end, totally satisfied! Darren was great to work with, he provided excellent customer service !
3/10/2016
Shannon F. VERIFIED CUSTOMER
Vehicle Make : Nissan
I work for an advertising agency and always look at what makes a business stand out. Customer Service from the front desk to Doug. It appears that Abra treats their employees well because you could feel the respect they had for each other. These are things that you cannot fake and what all businesses strive for but few know how to make it work. Great Job!
3/6/2016
Robert T. VERIFIED CUSTOMER
Vehicle Make : Acura
You all did a great job. I enjoyed the staff everyone was super nice.
3/2/2016
Jonathan C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Abra did a great job for me. I have used Hazelwood's in the past and they have always been great. However, due to my relationship with State Farm, I used Abra and could not be more pleased. The performed great work and ahead of schedule.
Special Kudos go to Christina who definitely kept me well informed, was a pleasure to work with and made the process very simple.
Thank you!!!
3/1/2016
Louis H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Honestly - I have nothing to say but what a great job was done by all involved. My contact at Abra here in Franklin was great to work with and was totally responsive at every turn. Could not have asked for more and would recommend y'all to anyone.
2/26/2016
Michael N. VERIFIED CUSTOMER
Vehicle Make : Honda
She was very friendly, very good at letting me know everything that was going on, and my car looks awesome.