I had a lot of concerns coming into the shop. This was my first experience with the insurance and a collision center. Erin Lomier did a really nice job keeping me informed, and most of all was very pleasant and connected when she talked.
7/25/2016
Jeff B. VERIFIED CUSTOMER
Vehicle Make : Nissan
ABRA of Franklin is the best. They took really good care of me and my vehicle. Thank you Errin for great Customer care.
7/22/2016
Jennifer C. VERIFIED CUSTOMER
Vehicle Make : Honda
I've never been in a crash so this experience was difficult-however Abra and Christina were wonderful. They kept me informed and my car looks and runs great. Thank you!
7/21/2016
Lori K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Car looks like "New" again!
7/15/2016
Rachel F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Outstanding service and terrific work
7/13/2016
Brian G. VERIFIED CUSTOMER
Vehicle Make : Saturn
Thanks for all the updates.
7/12/2016
Manual B. VERIFIED CUSTOMER
Vehicle Make : GMC
A body shop? This is the car spa
7/9/2016
Nicholas B. VERIFIED CUSTOMER
Vehicle Make : Honda
Christina was great. She was extremely nice to work with and very helpful.
7/9/2016
Perry H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repairs were done much quicker than I anticipated. Communication was excellent throughout the process. Employees were extremely courteous. Repair job was perfect.
7/8/2016
Duke P. VERIFIED CUSTOMER
Vehicle Make : Lexus
When I brought in the car, Doug said that they would buff out or fix some additional spots on the vehicle. When I picked it up, none of that was done! If you are going to ask if I want it done why not complete it? Also with the car being there an additional 3 days due to parts I would have expected it to be done.
7/8/2016
Patricia A. VERIFIED CUSTOMER
Vehicle Make : Honda
Communication was good. The car looks like brand new when I got it back
7/7/2016
Lois F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent service I will highly recommend you. And your great staff!!! Lois F
7/2/2016
Christine K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service and a quality repair.
7/1/2016
Irene C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Christina was a huge help! We will definitely be back for all our auto needs!!
7/1/2016
Meaghan C. VERIFIED CUSTOMER
Vehicle Make : Honda
Abra went above and beyond my expectations. My car looks better than new! The customer service is better than I have had, anywhere. I would recommend them to anyone and everyone. I trusted them with my baby and would again(hopefully I won't have to haha!). Doug is amazing and is such a great person to work with. He totally turned a bad situation into something so good!! My car is shiny and beautiful and I have fallen in love with her all over again!! Thank you abra!!!!
7/1/2016
Nancy F. VERIFIED CUSTOMER
Vehicle Make : Honda
Repairs were superior!!! Excellent completion timely. 100 percent satisfied
6/24/2016
Martin H. VERIFIED CUSTOMER
Vehicle Make : Honda
Bring in another car tomorrow for a quote to get it touched up.
6/23/2016
Shelby M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Doug was excellent! The whole experience was easy and fast!
6/23/2016
Karen B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Christina provided excellent customer service. Another great experience with ABRA!