It took a long time, longer than expected, to fix my car, but everybody at Abra cool springs is so nice that I didn't mind as much.
7/21/2017
Debbie H. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was great. Excellent customer service
7/19/2017
Hannah P. VERIFIED CUSTOMER
Vehicle Make : Honda
Love this place I was recommended as I'm sure most people are for a good reason too. They did great and hooked me up. They know what they're doing too
7/16/2017
Lauren H. VERIFIED CUSTOMER
Vehicle Make : Kia
Car wasn't completely fixed and took over **** week
7/15/2017
Alfred R. VERIFIED CUSTOMER
Vehicle Make : Acura
Very professional and wonderful communication!
7/13/2017
Michael C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Shannon did a wonderful job of keeping us informed.
7/9/2017
James T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Although I am so far happy with the quality of work done on my vehicle, the communication was at times frustrating. I was inundated with updates that weren't overly meaningful & it was indicated that I could get my car back a few days before it actually was completed. This wouldn't have been an issue except that the updates I received seemed to point towards getting it sooner.
7/7/2017
Nelson S. VERIFIED CUSTOMER
Vehicle Make : GMC
Scott led us through the repair process with skill and was very helpful. We couldn't be more pleased.
7/7/2017
Sean B. VERIFIED CUSTOMER
Vehicle Make : Range Rover
Excellent work, communication and customer appreciation. I will be sure to refer your organization as well as use again if situation arises. Great job ANRA team
7/6/2017
Michael P. VERIFIED CUSTOMER
Vehicle Make : Honda
Great experience. Easy to work with. Great communication from Jeremy. Quality work.
7/1/2017
Ahnaf B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Shannon is best at her craft! Well done Shannon.
7/1/2017
Molly B. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was a wonderful experience! Everyone was so helpful, pleasant and, kept me up-to-date on the progress of my car. Jeremy Norwood, the representative who assisted me, Did an exceptional job! I will definitely recommend Abra. It was the most pleasant and easiest experiences I have had with body shops.
7/1/2017
Dorothy S. VERIFIED CUSTOMER
Vehicle Make : Honda
Wish I had known it would take a week and not just 2 or 3 days as originally quoted.
6/28/2017
Ron E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very pleased with the entire experience. Shannon is fantastic at what she does. I will be using ABRA again this Fall.
6/24/2017
Terry F. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent repairs paint matches perfectly. Great service and the staff is excellent. Thanks again for your help.
6/19/2017
Robert C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very pleased with the outcome and appreciate picking up the tab for the extra days on the rental car
6/14/2017
Claire M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Doug made the entire experience very easy and not stressful. Despite the shop having more cars than anticipated my repairs were still done in a very timely manner and I was kept updated throughout the process. Doug was great from start to finish
6/13/2017
Ram N. VERIFIED CUSTOMER
Vehicle Make : Honda
Jeremy had the damaged part removed quickly while I waited and explained the process to me. He called me back when the part came in and the it was installed briskly when I brought the car in. No hassle, smooth process through and through. Happy with his friendly service.
6/13/2017
Abigail C. VERIFIED CUSTOMER
Vehicle Make : Subaru
The scheduling and coordination around the date of completion for my vehicle did not go well. I was not happy with the communication from my contact person and ended up having to go to a lot of unnecessary effort and stress to get my car back.
6/11/2017
David M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
We appreciated all the text updates everyday. Also Shannon always called us and kept us informed.