I appreciate the communication about the progress of my car while it was being repaired.
3/14/2018
Warren P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good job and good communications
3/11/2018
Regina P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I don’t need anyone to contact me. For the most part, we were happy. I understand the rep that was assigned to us is no longer with Abra, which doesn’t surprise me as we never heard from him once. We did receive a couple of automated texts with updates. The only other thing was on the inside driver door is a new four part mark deep in the material. My husband thinks he can cover it up. Other than that, all of the staff we encountered in the location were very professional and courteous.
3/4/2018
Mary T. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for a job well done.
3/3/2018
George G. VERIFIED CUSTOMER
Vehicle Make : Kia
Everything was explained clearly and done properly and timely.
3/2/2018
Leena V. VERIFIED CUSTOMER
Vehicle Make : Honda
Always a pleasure working with Jeremy and ABRA.
2/24/2018
Robert B. VERIFIED CUSTOMER
Vehicle Make : BMW
Great work
2/22/2018
Kevin D. VERIFIED CUSTOMER
Vehicle Make : GMC
Great service!
2/21/2018
Anthony O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you
2/18/2018
Raaj V. VERIFIED CUSTOMER
Vehicle Make : Nissan
Associate Shannon did a very good job right from requesting quote, periodic updates almost every step through text and kept me informed about the delivery date and times with no delay. They gave me the car before the committed date.
2/17/2018
Gino F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone that was involved with the repair was extremely professional and considerate. I can’t explain how their skill and dedication showed in the final repair. Please send my sincere thanks, as they provided me with arguably the best customer service and workmanship I have experienced.
Sincerely,
Gino F
2/15/2018
Joel L. VERIFIED CUSTOMER
Vehicle Make : Ford
Taylor was so helpful and so kind!
2/15/2018
Kalin H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Jeremy was very thorough and professional. He even stayed after hours to let me pick up my car while I was stuck in traffic, true gentleman.
2/15/2018
David/mariyln K. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job. Very professional. First class operation. Would definitely use again.
2/14/2018
John C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Car looked as good as new. Thanks for a great job.
2/13/2018
David R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Doug did a great job.
2/4/2018
Susan S. VERIFIED CUSTOMER
Vehicle Make : Buick
Friendly, caring staff who kept me updated during the entire repair process.
I am an auto claims manager, so truly appreciate what good customer service is.
Thank you!!
2/3/2018
Brendan M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Shannon was beyond incredible throughout the whole process. She kept us informed of the progress that was being made and when our car would be ready. She was awesome to work with.
2/1/2018
Cathy L. VERIFIED CUSTOMER
Vehicle Make : Acura
Shannon Lansfield handled my repair with complete excellence in every aspect. From our initial meeting, I felt confident that Shannon would deliver what she promised. She kept me updated with every point of my repair from start to finish. Shannon monitored the technical points of the repair, making sure every thing I was concerned about was addressed, and handled. Clearly, I made the right choice, choosing ABRA to do my auto repair. Well done! I will recommend ABRA and Shannon to anyone I know needing auto body, glass repairs. Thank you.