Great communication and customer service from start to finish!
10/13/2016
Jeri G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everyone was very nice and accommodating, and actually cared about my car and the work they're doing on it!
10/12/2016
Elizabeth W. VERIFIED CUSTOMER
Vehicle Make : Subaru
My car was filthy upon return. The interior was coated in dust and had several dark marks on the walls and ceiling that were not there when I dropped my car off. My repair looks good, but there was also something very sticky and gooey on an exterior piece that was replaced. I expect the interior to at least be in the condition that it was left in, if not better.
10/11/2016
Jason P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service and attention to detail.
10/11/2016
Rebekah S. VERIFIED CUSTOMER
Vehicle Make : Mercury
Your company turned a nightmare (a car accident on my first day living on my own in a new city) into barely a blip on my radar screen. Everyone was so kind, exceedingly helpful, and genuinely friendly. My rep, Josh, treated me with kindness and honesty and with hospitality that, frankly, was unexpected (I'm used to walking into car places with my guard up; I didn't have to worry or question a thing with him). Josh made me feel like an old friend or little sister in the way he kindly handled my situation, reassured me, and kept me up to date (along with answering every question with the utmost clarity and patience). Abra also handled everything directly with my insurance company, which took a huge weight off my shoulders. And, of course, my car looks incredible! No one wants to get into an accident, but your team made this a very pleasant, easy, and painless process. I'll definitely recommend you to friends and, heaven forid I need auto body work again ;) , I'll choose Abra first. You all really were the very best and you far exceeded my expectations.
10/7/2016
Alex A. VERIFIED CUSTOMER
Vehicle Make : Nissan
The customer service was amazing. Dennis **** did a great job of keeping me updated on progress of the repair, very knowledgeable in explaining the process, and provided a quality customer experience that is very rare in today's world. He did an excellent job and I really appreciate him alleviating some of the stress of the accident + car repair process.
10/7/2016
Jeanette L. VERIFIED CUSTOMER
Vehicle Make : Kia
Great customer service and communication.
10/6/2016
Maria T. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service! Thank you for doing a great job!!
10/4/2016
Alex G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
You still have my vehicle, as the repair was not complete, after final inspection. But I appreciate everyone's professionalism and thoroughness. Looking forward to getting it back.
10/4/2016
Patricia M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job
9/30/2016
Ethel M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great work
9/29/2016
Walter T. VERIFIED CUSTOMER
Vehicle Make : Ford
Quick repair, good customer service.
9/29/2016
Emily F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Abra was amazing! Dennis kept me updated on the status of my vehicle. They washed and vacuumed it, which is such a pleasant surprise! Everyone was very friendly. I will definitely be returning next time I need body work!
9/28/2016
Edward S. VERIFIED CUSTOMER
Vehicle Make : Toyota
So for so good very please
9/27/2016
Kiara C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a good experience thanks to Josh. He was extremely friendly and personable and made sure I had a smooth transition. He's awesome, thanks again!
9/23/2016
Kristie S. VERIFIED CUSTOMER
Vehicle Make : Honda
Abra did a great job on my car. It looks great and was completed ahead of schedule.
9/17/2016
Maria D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Josh did a great job working with me on fixing my car. I am very pleased with the job done.
9/17/2016
Nicole N. VERIFIED CUSTOMER
Vehicle Make : Honda
Dennis is great. He's the reason I keep coming back to Abra.