Dennis and Jena went above and beyond to ensure my final cost came in at the estimate amount. They additionally made a special effort to rub off various scratch marks on the body of the vehicle. There remains a slight dent that wasn't seen in the initial body work and they're working well with me to fix that, too.
6/9/2017
Jesse G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Your team is very professional. Through the email and calls I felt no worries and that everything would be taken care of with the utmost trust.
Jesse Gore
6/8/2017
Charles C. VERIFIED CUSTOMER
Vehicle Make : Honda
John was great. Nice guy, very professional. Go preds. Quick and good work.
6/6/2017
Dorothia S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job!
6/5/2017
Kevin K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Chris and the rest of the ABRA team exceeded my expectations. They are very professional and I sincerely appreciated the speed and frequency of the communications. In addition, the team delivered excellent quality repairs well ahead of my anticipated schedule and should be commended. Thank you for quality service.
Kevin
6/5/2017
Venkatesh K. VERIFIED CUSTOMER
Vehicle Make : Honda
Service and customer care
6/5/2017
Cheryl R. VERIFIED CUSTOMER
Vehicle Make : Honda
the hood of my car was not closed & I didn't find out till I was on the freeway at 65 mph and my hood was going up & down. Very dangerous and could have been disastrous. I did not appreciate my saved radio station being changed. There was no reason to be messing with my radio.
6/3/2017
Juan G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had the unfortunate experience of having my car vandalized the first night I arrived in Nashville for a week visit. Chris was great in working to get my car repaired and driveable in 4 days time. He kept me posted as we went along. Thank you.
6/3/2017
Timothy F. VERIFIED CUSTOMER
Vehicle Make : Honda
The work was completed quickly, beautifully and with ease. Chris took care of everything for me during this stressful time. I could not be more pleased. Thank you.
6/2/2017
Robert M. VERIFIED CUSTOMER
Vehicle Make : Lexus
job well done, extra mile gone to by touching up a few nicks and scrapes on car in other parts using the pain from the main body. no big deal, and no extra cost to abra or myself. but noticed and greatly appreciated.
5/31/2017
Tom W. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks great. Everything works. Chris did a very good job keeping me informed of the progress
5/27/2017
Ruth C. VERIFIED CUSTOMER
Vehicle Make : Nissan
The e-mails are nice but kind of a waste because they did not provide any information. Just little thing like my car is happy-well did you take the bumper off today or start painting today? Thank would have been nice to know what step the car repair process was in.
5/26/2017
Peter W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The interface between Liberty Mutual, ABRA and Enterprise Rental was exemplary. The feedback and updates from Chris at ABRA was first rate. The repairs were "back to new" status.
Very pleased with the overall experience.
5/26/2017
Michael C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The quality of the work is excellent and Chris contacted me often during the process to update me on the progress of the job. Very pleased.
5/20/2017
Winifred F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jena Green was very professional and I was really taken back by the top-notch communications and how promptly my car was fixed.
5/18/2017
Clara T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The car still needed a touch up and**** was willing to go the extra mile to make it right. Jena is a sweetheart and a keeper. Hard to find good customer service these days.
5/13/2017
Chris W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repair was timely and customer service handled all questions with ease.
5/13/2017
Leslie P. VERIFIED CUSTOMER
Vehicle Make : Mercury
WE're totally pleased with the service, the repair, and the whole experience. Thanks...Les and Frances Page