Although the back of the car looked great, the interior of my car was filthy!!! It looked as if it was tuned upside down and shaken. The dust was everywhere!! I had to drive to Murfreesboro for a dinner, and when I got there, the fumes from my car had seriously upset my stomach. No, don’t think I’ll recommend Abra to anyone. PS....I received this text at 7am Sat morning!!
3/10/2019
Julia C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thanks for being so friendly and speedy.
3/9/2019
Brie T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Anissa was incredible to work with. She is an asset!
3/8/2019
David W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Jena my customer service rep was PHENOMENAL and the job on my car super professional and very quick. Thank you so much!!!
3/8/2019
Lisa P. VERIFIED CUSTOMER
Vehicle Make : Honda
Blaine was awesome and answered all of my questions and even went the extra mile for me when I asked him about some other issues. The office personnel was extremely professional and took care of me when I walked into the office.
I was not so happy with the rental car service, Hertz.
3/6/2019
Sana G. VERIFIED CUSTOMER
Vehicle Make : Nissan
The insurance that my claim was going through usually works with Service King. I chose to go with Abra because of my past experience with them. Everyone in the office was extremely nice and welcoming. Anissa made sure I was updated the whole time my car was in shop. Great customer service !
3/1/2019
Rickey J. VERIFIED CUSTOMER
Vehicle Make : Buick
Good
3/1/2019
Sharon A. VERIFIED CUSTOMER
Vehicle Make : Acura
Great customer service. Job well done. I was kept updated along the entire way. Annisa was a pleasure to work with! Very courteous and conscientious.
2/27/2019
Jane T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very pleased with the repairs, the truck looks great.
Jena, was wonderful at keeping me informed with the progress of the work. However, there needs to be something done about your security situation ASAP! . How about some “signage” on the fence, or an alarm.
Thanks again for the good work.
Jane T
2/23/2019
Amy B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great customer service. Everyone was so friendly, helpful, and prompt. They all went the extra mile
2/19/2019
Hollis B. VERIFIED CUSTOMER
Vehicle Make : Honda
I had made comments this morning about the great customer service from the ABRA on 2nd Avenue in Nashville. Unfortunately I called the manager by the wrong name. I called him Mike when his name is actually Greg Grenzenbach
2/13/2019
Caitlin B. VERIFIED CUSTOMER
Vehicle Make : Nissan
So satisfied with our experience! Everyone involved in the process was so kind and helpful, and the repair done is so flawless you can't even tell anything had ever happened! Very thankful there was someone available to pick us up to retrieve our vehicle, and the detail/cleaning of the inside of the vehicle was a very thoughtful touch.
2/11/2019
Paul . VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent so far. Thanks. Paul Stumb
2/9/2019
James G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job
2/6/2019
Sherri M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you guys for such great service and wonderful spirits!!
1/31/2019
Carter Jane. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jena was very helpful and made sure my car looked amazing!
1/30/2019
Mariah S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great communication
1/24/2019
Emily S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The team is professional, courteous and efficient. They stay in high communication and do great work. Second positive experience working with ABRA. Thanks!
1/21/2019
David S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent work. People are courteous and friendly. Management leads by example. Have used company many times and would recommend them to anyone.
1/18/2019
Brenda V. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
I have been especially impressed by the efficiency of your receptionist.