Your computer generated texts were silly and resulted in communication problems between your shop staff and me. Questions sent in reply to the silly corporate texts never were answered. Recommend all texts should be between shop and customer.
9/7/2018
Marie B. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was professional and pleasant. I received daily text messages that kept me well informed as to the status of my repairs. Location was convenient and I would definitely recommend this shop to my family and friends.
9/1/2018
William N. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Work was completed satisfactorily and employees were very helpful, especially Ashley.
8/31/2018
Nancy S. VERIFIED CUSTOMER
Vehicle Make : GMC
They even detailed the interior of my car! Thank you!
8/31/2018
Judy W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Abra did a beautiful job!
8/25/2018
James R. VERIFIED CUSTOMER
Vehicle Make : Honda
Ashley did a great job! She explained everything and kept me updated. My car looks great! Thanks!
8/24/2018
Earl D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very knowledgeable and friendly.
8/22/2018
Nathaniel G. VERIFIED CUSTOMER
Vehicle Make : BMW
Ashley and the team did a very good job on my car. We have a couple minor issues but Ashley is actively addressing them. My car looks great.
8/22/2018
Nancy C. VERIFIED CUSTOMER
Vehicle Make : Ford
I really enjoyed the friendly & helpful text updates on the car’s process through the repairs! The employees were very friendly too! Everyone showed a desire to please! Attitude is a very large part of being satisfied or not by service!!!
8/18/2018
Alyssa H. VERIFIED CUSTOMER
Vehicle Make : Honda
I loved the text updates and Ashley was great!
8/15/2018
Harry D. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job! Very satisfied.
8/15/2018
Terry P. VERIFIED CUSTOMER
Vehicle Make : Buick
Ashley was great
8/15/2018
Ethel M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service
8/9/2018
Charles C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great experience! Ashley did a wonderful job of keeping me updated.
8/9/2018
Lori W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The front office girls at ABRA in Olive Branch and Collierville provided incredible customer service. The service from the young lady in Olive Branch was unprecedented. Dale at Collierville
also provided outstanding customer service! Thks ABRA!
8/7/2018
Sharon K. VERIFIED CUSTOMER
Vehicle Make : Buick
Everyone was very friendly and professional. Communication was excellent! My car was finished ahead of schedule, and they even clipped up my front bumper which I didn't even know was sagging down. A ride home, and car delivery to my home made everything very easy! THANKS!!!
8/7/2018
Veronica R. VERIFIED CUSTOMER
Vehicle Make : BMW
Ashley was an excellent rep. She kept me well informed and she was quite helpful, courteous, and knowledgeable. A ten for certain. The work was done well, on time and exceeded my expectations. Job well done !
8/5/2018
Kenny M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciated the text messages as the repairs were being done.
8/5/2018
David S. VERIFIED CUSTOMER
Vehicle Make : BMW
Thanking Ashley and Jessica at Abra of Collierville TN..
I appreciate the continued texting letting me know how and what was going on with my BMW.....being soooo kind , polite and professional
When any contact was made! This kind of service ( unfortunately) is Rae now..... nice to see a company like yours and it’s employees are articulate as well....
2nd time I’ve had body work there ( due to accidents no fault of my own)
Thank you
Jamie Strong
Germantown TN