ABRA was very professional, kept me informed and worked quickly to return my vehicle to me. My car looked like new,consider the damage it sustained. Again very professional and courteous.
3/15/2016
Marcus M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Dieters was great! Good communicator!
3/14/2016
Perlene H. VERIFIED CUSTOMER
Vehicle Make : Scion
Matt Biggerstaff was excellent ensured that we received the best customer service. Deitra Jones went above and beyond in keeping us informed while the vehicle was being repaired, excellent customer service.
3/13/2016
Robert S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Arriving at my house after picking up my truck this afternoon, I noticed that the driver's seat texture felt slightly different than I remembered. I chocked it up to not having driven it in nearly a week. When I reentered the vehicle tonight to go to dinner, I felt certain that the texture was indeed out of the norm. I walked around to the passenger side, and the seat felt fine, just like it had before. Back to the driver's seat, I pressed down on the fabric, and discovered the foam below was cold and wet! I opened the driver's side rear door, and discovered the same issue with the left side of my rear seat. Additionally, a few towels and blankets that were in the underseat compartment were completely soaked. The carpet on the entire left side of the vehicle was also wet to the floorboards below. Also present was a distinct mildew smell, that I believe was covered up by some sort of "new car smell" scent when I picked up the vehicle. I will be contacting USAA, my insurance company, to file a complaint and determine a remedy.
3/12/2016
Diane O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service and very accommodating. Beautiful repair and car cleaned from bumper to bumper. Great staff, will be my first choice for any future repairs if needed! Highly recommend ABRA!!!
3/12/2016
Roy C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Especially appreciate the daily updates provided by the Abra staff. Made me feel confident of the Abra efforts and subsequent results.
Roy Cash
3/8/2016
Valeria M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I experienced nothing but concern and professionaism having my vehicle repaired at Abra. I will always recommend this branch of Abra who all seek car repairs. Special thanks to Deitra Jones and Mildred at front desk.
3/4/2016
William H. VERIFIED CUSTOMER
Vehicle Make : Ford
Did a wonderful job
3/3/2016
Donnell K. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Appreciated the follow-up by Mildred. She is a gem in that regard. Thanks for the focus by Josh.
3/2/2016
Sarah S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Denise was great to work with!
2/24/2016
Abel A. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional and knowledgeable . Friendly and willing to listen to my needs. Great experience.
Abel A
2/22/2016
Lori H. VERIFIED CUSTOMER
Vehicle Make : BMW
Very helpful and informative throughout the process. Denise and Mildred were very customer focused.
2/13/2016
Anthony W. VERIFIED CUSTOMER
Vehicle Make : Ford
Really good work , I appreciate the extra effort taken in the repair , it makes it easier to live with , and great communication, Thanks again , Anthony
2/13/2016
Stephaine T. VERIFIED CUSTOMER
Vehicle Make : Acura
The communication that I received was excellent. I knew exactly what was happening with my car. The work was completed on time and with quality workmanship. I would not hesitate to use Aabra again and recommend them to anyone needing auto body repair.
2/13/2016
Emily O. VERIFIED CUSTOMER
Vehicle Make : Jeep
ABRA was very quick in getting my car fixed and back to me. Denise kept me updated every step of the way.
2/12/2016
Pat W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Josh walker was great! An asset to your team.
2/11/2016
Wayne H. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly, fast response/repairs and high quality work . Very satisfied!
2/9/2016
Richard S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job as usual. Thanks Dense and Jerry and Matt