I'm being very honest when I say this. I have never been to a place that had the level of customer service that abra did. I was introduced to every single person at the location and all of them came to shake my hand!! I was blown away by their welcome attitude and very professional. I hope I never get into another accident but I can say I will find a reason to bring my truck back to Abra just for the experience of excellent customer service and how they made me feel!!
8/1/2016
Melissa F. VERIFIED CUSTOMER
Vehicle Make : BMW
ABRA did a great job on my car repairs. It looks great. They followed up regularly with the status of my car.
7/23/2016
Regina B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Courteous staff. Excellent service.
7/23/2016
Angie L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Awesome experience
7/21/2016
Willie S. VERIFIED CUSTOMER
Vehicle Make : GMC
I appreciated the text updates daily.
7/17/2016
Marilyn B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone at Abra was so nice. And Preston called me every day with an up date. I would recommend Abra to everyone !!!! Excellent customer service and I couldn't be happier with the work you did!! Thank you so much!!
7/15/2016
Carolyne P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Efficient, prompt, perfect fix
Kept me informed throughout process
7/14/2016
Joyce T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Just awesome
7/10/2016
Louis O. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you for getting our car finished earlier than promised. We appreciate it.
7/2/2016
John H. VERIFIED CUSTOMER
Vehicle Make : Dodge
I will use Abra in the future
6/24/2016
Ferdinand C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Nothing you were completely professional in your communications and repair work. I heard you were a great company. Now I know it's true will tell everyone I know how pleased we are. thanks
6/16/2016
David W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Outstanding work by Matt, Deitra, Mildred, Jay, Len, and all the team at your Collierville shop !!
6/13/2016
Terisa G. VERIFIED CUSTOMER
Vehicle Make : Ford
Great Job quick on car return.
6/5/2016
Lauri M. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very impressed with the service. As soon as I walked through the door, I was greeted warmly and helped immediately. While my vehicle was being repaired I was kept well informed on the progress and it was completed in a very timely manner. I will definitely be recommending Abra to all of my friends!!
6/5/2016
Leslie R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Deitra was wonderful! She completely explained to me the whole process, what would be done with my vehicle and kept me up to date with phone calls letting me know what was going on! I will highly recommend ABRA to anyone!
6/5/2016
Sayed T. VERIFIED CUSTOMER
Vehicle Make : BMW
I appreciated the constant updates via text messaging.
6/4/2016
Shiraz P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
No
6/1/2016
Frances E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff were courteous and professional. My agent Preston went the extra mile. My only complaint was I was told the car would be ready in 2 days however it took 3 days. Otherwise the repair was excellent and I would recommended them to others
5/27/2016
Srinivas M. VERIFIED CUSTOMER
Vehicle Make : Volvo
Prompt response, very curtious, daily updates. Thank you for your services.
5/13/2016
Virginia M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Staff was very professional and courteous. I was informed daily on the progress of the repair. Haven't had the chance to completely examine the work, but I will make a point of having a full reply by Monday.