Caliber Collision - Memphis - Mt. Moriah

Excellentl

The only thing that I found wrong was that my back door window opener fell off When I opened my back door last night. Otherwise friendly and my car looks great

Poor express service with insurance company wasn't on time broke the side of my seat rated f for f- up and I for incomplete I'll go to neverland

The car looks great! I really appreciated all the updates from MacKenzie. I will definitely would use you guys again!

I was satisfied with the work. It just took them a long time to bring the vehicle around front for the final inspection, almost 30 minutes. The receptionist had to ask several people to check on the status for her. Overall, the experience was great.

Great service and results! Thanks to Mackenzie for keeping me informed!

Great Customer Service from the front desk staff!!

This was my 3rd time using them and I have always been extremely satisfied.

McKenzie is a great communicator that keeps you informed. 5 stars for her skills and the role she plays for Abra.

Great customer service from front office as well as body shop(Jennifer)! I'd recommend Abra.

Great service, clear communication, many updates on the progress of repair

Great job!

I'm still experience a vibration when applying the brake, the frint fender paasenger side is not straight and I still hear a noise when the car is in a idle position ... thanks, Chars Randles

It is a great and worry-free experience.

Everyone was great and I'm extremely happy w the service!! Friendly, knowledgeable employees!! Would recommend U all to anyone! Thank U! Nancy S

Marvin kept me up to date on our car the whole time it was there thanks

I trusted this company with my vehicle because my insurance company spoke highly us this business. I was not happy about not getting a detail bill, some of the work done on my vehicle the company sent my car to a third person company name Don upholstery who wrote out a carbon copy that was hard to follow and one of the repairs they where suppose to do was not done after having my car from 5-16-16 to 7-7-16 the right back panel was not replaced.I didnt like the fact after talking to a Mackenzie Mathis about getting the price of the labor and parts on the seat that Don upholstery couldn't repair because of back order she gave me a price of two hundred dollars over the phone, and when I got the bill Don upholstery wrote out he charged 1722.89 for the job done that he never did. Even with dealing with the insurance agent Richard Bethune he couldn't even get the details right, the company charged Geico for the job they didn't do.They did not give me a check for what was not done but instead took my 500.00 dollar deductible and gave me this story about how this is what we can do. ABra Auto really need to get there business together and make sure they have people that are working for the customers. Also my car was returned on empty and I had gas in my car when they received it and also they put 70 extra miles on my vehicle. I took my mileage down the day of pickup from ABRA Auto. This is just a brief statement,I will be getting with the Corporate office about my concerns and getting with Geico on everything that should have taken place on this claim .I didn't like the idea of how the adjuster gave me a estimate for the parts, labor of the back sseat being replace and instead of cutting me a check for the job that was not done so I could have went somewhere else since Don upholstery couldn't do the job. Instead they just took the deductible out of that amount and left me with my seat still not done. Very unhappy with the way this company acts like scammers and has the Insurance Agents scammers working with the business. Wish I didn't listen to Geico about using them because I really don't have trust for the company, but have to go back so they an check my air alert light it came on after I left on 7-7-16 and see about getting that panel replaced. I hope after reading this someone who cares about the business would give me a call Asap.Yacheka T

My car looks great! Glad I have insurance because that labor was crazy but excellent job!! Ms. Linda at the front desk was always friendly even with the mix up about my insurance!!!

My trunk is not flush on both sides Iam returning the car to resolve this issue and the rear head is not aligned properly

The staff at this Abra were wonderful to work with. I will not take my car's any where else. I will tell all my family and friends that this Abra is the only place to take their cars too. Thank you for turning such a bad time into a wonderful experience. The whole staff was wonderful to work with.