Everyone was courteous, prompt with communication, and the technician even helped an issue unrelated to the claim free of charge!
If at all possible, I would have two different vehicles for rental. My first choice would not have been a large truck, but that was the only option available to me.
1/24/2017
Lashonda D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone in the office was great and professional at the Mt. moriah location in Memphis, TN!! They kept and open line of communication and kept me updated on my vehicle throughout the process!
1/22/2017
Mario A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great Job and Good Customer Service
1/21/2017
Edward J. VERIFIED CUSTOMER
Vehicle Make : Ford
Outstanding Job!
1/21/2017
Marion M. VERIFIED CUSTOMER
Vehicle Make : Honda
The work was well done and Mr Proctor kept me informed on the work that was being done. He was very professional and friendly.The reception was very nice also.
1/21/2017
Jermenica C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
John Sayre was very good at keeping me informed about the work and pickup time.
1/21/2017
Eve S. VERIFIED CUSTOMER
Vehicle Make : Buick
John was very helpful.
1/19/2017
Yang S. VERIFIED CUSTOMER
Vehicle Make : Honda
None
1/19/2017
Marcellus B. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was great didn't have to call not once to check on my truck. Makenzie kept me updated the whole way thru.
1/18/2017
Sanjaya S. VERIFIED CUSTOMER
Vehicle Make : Buick
I had two agents, Matt and Mackenzie, who were assigned to help me through the process. Both were wonderful, though I communicated with Mackenzie more. From start to finish, I was kept abreast of what was going on with my car. Mackenzie called me, and I received text messages every day. There was never a time that I felt worried or out of the loop. And my car looked so good, that when I pulled into the lot, I hardly recognized it! Everyone, including the front desk associates, were professional and friendly. This was my first claim in 17 years of driving. Thanks, ABRA, for making it enjoyable in spite of the circumstances! I will definitely recommend ABRA to my friends and family.
1/18/2017
Timothy R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
John and everyone there treated me as god as they could and made the repair process as painless as possible. The kept me updated on each and every step of the process. Thank you
1/18/2017
Alaynna J. VERIFIED CUSTOMER
Vehicle Make : Toyota
David was so helpful and professional. He took great care of me and my car.
1/17/2017
Ray C. VERIFIED CUSTOMER
Vehicle Make : Honda
Your company did what it promised and on time.
1/17/2017
John G. VERIFIED CUSTOMER
Vehicle Make : BMW
The work is not satisfactory awaiting good work
1/17/2017
Larry C. VERIFIED CUSTOMER
Vehicle Make : Dodge
My service advisor was exceptional
I could not have asked for better information
Progress reports and courtesy than what I got from David and
And all the staff I had contact
I will continue to use ABRA for any future
Body or glass work on my vehicles
I really pleased with the work and your staff
Larry C
1/16/2017
Erin H. VERIFIED CUSTOMER
Vehicle Make : Ford
Staff was professional and kept us informed on the progress of our repair.
1/15/2017
Joan M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service and made the customer feel comfortable and that he/she were the only important people.
1/14/2017
Rosa V. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys did a great job. Thank you very much.
1/13/2017
Adam S. VERIFIED CUSTOMER
Vehicle Make : Mercury
David Proctor was very courteous and professional. He made the whole process of repairing my car very easy and stress free. I would recommend him to anyone. I am very glad I went to see him. Thanks again David!