I was upset that I got there and you said I owed 500. You immediately called my insurance company who confirmed I was not at fault and didn't owe anything. I really appreciated that you didn't question that but would say that the receptionist that checked me in told me I would owe that and I said I was not st fault and she didn't take the time to tell my rep and this could have been avoided if she did. When I told my reply that I didn't owe 500 and I am sure I looked angry it was clear that the receptionist remembered me. That is a very minor negative but still s negative. You don't give a chance to rate objectivity which is why a have a 100% instead of a very good
5/3/2017
Karl T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very quick work and well done!
5/2/2017
Margaret B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Customer service was great and the timely manor the vehicle was repaired and returned turely professional thank you.
5/2/2017
George P. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was 100% pleased
4/30/2017
Michael C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was pleasant and professional. I received daily updates on my vehicles status. Overall I give you guys a 9 on a **** to 10 scale.
4/30/2017
Rosie G. VERIFIED CUSTOMER
Vehicle Make : Dodge
No comments thank you for a job well done
4/30/2017
Cecily C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
David, the adjuster was great, very informative, repairs were done quickly and looks great.
4/29/2017
Sheila S. VERIFIED CUSTOMER
Vehicle Make : Acura
Totally satisfied with staff and repairs everyone treated me special my car looks great thanks thanks thanks
4/29/2017
Mattie M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I a big on customer service. Everyone from the two receptionists to the estimate agent provide excellent customer services. They made feel like they cared about my concerns and took notes. They want beyond the call of duties to assist me. I am also very satisfied with the work done on my 2017 Corrola. In other words, I would definitely use Abra services again.
4/29/2017
Angela T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Get service
4/28/2017
Christopher F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Why fix it if its not broken......great job Abra.
4/28/2017
Aplhonso L. VERIFIED CUSTOMER
Vehicle Make : Ford
Very quick. Very profezsional
4/28/2017
Everlyn J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly Staff, Good Work In A Timely Manner
4/28/2017
Patricia K. VERIFIED CUSTOMER
Vehicle Make : Nissan
I made my appointment a month in advance. I called the store on Friday, and spoke to Ellisha, confirming my appointment for the following Monday. We spoke in detail concerning my drop off time, and I asked her to have my paperwork ready first thing because I was unsure when my ride had to be at work. When I arrived Monday morning, Ellisha told me my appointment had been cancelled; however she remembered our conversation Friday. She got my paperwork together quickly, and called John to take over. From then on everything was top notch, and they even got my car cack to me a day early. John kept me updated throughout. Overall, I was extremely happy.
4/27/2017
Marvin J. VERIFIED CUSTOMER
Vehicle Make : Dodge
I believe Abra should see some work generated as a result of the recent repair to my one month old Ram 2500. I've worked at the same refinery for 24 years and the damage to my truck had many people there wondering if the truck could ever look new again.
The folks at Abra on Mt. Moriah convenced me to change the repair method I wanted to one that would produce a superior and better looking repair that would save money too. They were correct, my wife and I are tickled and the folks I work with are impressed. They were also very good to work with...
4/27/2017
Sherry G. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
This whole experience with the car was a nightmare but u guy just make me feel so much better i thought it would take for ever to get my car fixed but yall really surprise me excellent work
4/26/2017
Derrick H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Staff very friendly and helpful. Kept me up to date on every step of the process. Thanks.
4/25/2017
Carolyn J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am excited and the customer service was excellent
4/25/2017
Michael K. VERIFIED CUSTOMER
Vehicle Make : Honda
Great Experience! My appraiser David at Mt Moriah in Memphis was excellent. He was friendly, timely, and informative. It would recommend Abra to anyone in Memphis needing an auto body shop.