Roller coaster hopes and words mispoke about repairs, mostly when the van was in paint(May Fri. 26...May 31..then June 1st. Too many different estimates plus crazy automated texts.
The worst
6/3/2017
Doug H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job on the car, But my daughter should have been the contact person. I appreciate the information ,but it is her car that she pays for and she felt she was left out of the loop. Thanks, Doug
6/2/2017
Ashley M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I loved receiving all the uodates. Matt and Lee we're both awesome to work with! I would choose Abra again and again!
6/2/2017
Ben S. VERIFIED CUSTOMER
Vehicle Make : Dodge
There is still a small dent in one panel of my truck, the scratches I requested be addressed are still present. There appears to be overspray or heavy paint in one area. The truck was washed but not rinsed, leaving a heavy dry and chalky substance on the surface making actual assessment impossible. Someone wiped down the inside w a dirty rag which left the interior filthy and the clear film over my instrument cluster stained and not possible to clean. I'll be bringing the truck back tomorrow and escalate my concerns and disappointment.
6/2/2017
Leonard M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Everybody to the front decks an tha back.... Are E
6/1/2017
Gigi G. VERIFIED CUSTOMER
Vehicle Make : Nissan
I really appreciated the way that John updated me with phone calls and texts,
Excellent customer service. Good job on my car repair and nice having car washed.
6/1/2017
Tanya B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I picked my Toyota Camry up on last Tuesday. The center cap to the rim was missing. The representative stated that she had ordered it and would deliver it the following day. As of today, a whole week later, i still have not received the center cap or a phone call. I am a non smoker and someone smoked in my car. I jave have sprayed my seats with Febreeze and it's still lingering not as strong as it was originally.
5/31/2017
Kennneth T. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent work I have no problems with it
5/31/2017
Teresa P. VERIFIED CUSTOMER
Vehicle Make : Nissan
I am so excited to have my vehicle repaired and restored to its original state. Thank you ABRA!!!! Great Job!!!
5/27/2017
Whitney W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
great & speedy service.
5/26/2017
Mary F. VERIFIED CUSTOMER
Vehicle Make : Dodge
McKenzie was awesome, very friendly and helpful. I love the way she kept me updated about my vehicle...thanks Abra
5/25/2017
Melinda R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very impressed with the communication. Always kept me up to date. Car looks good!
5/25/2017
Kenneth A. VERIFIED CUSTOMER
Vehicle Make : Ford
Very courteous service and the car looks great
5/24/2017
Jacqueline B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional... Friendly.... very timely..And had business in order... took good care of truck inside and looks good outside...Takes great pride in work. So far truck appears to be riding well.
5/23/2017
Paul P. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent working with Lee and Matt. Really appreciated the regular text status updates and quick communication. Those guys went out of their way to help and accommodate. Thanks!!
5/22/2017
Bobby P. VERIFIED CUSTOMER
Vehicle Make : Ford
Your whole team is fantastic, from the ladies up front to the shop. Thank you.
5/21/2017
Armetrea M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Abra did a great job. My car looks like new again.
5/20/2017
Richard L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everyone I dealt with were very duplicitous and conscientious, especially Lee and Wade. They kept me informed of exactly what was happening with my vehicle from the time I dropped it off until it was completed.
5/20/2017
Kelly M. VERIFIED CUSTOMER
Vehicle Make : Saturn
You made my car look brand new. Thank you.
5/20/2017
Patricia C. VERIFIED CUSTOMER
Vehicle Make : Honda
The entire team is very friendly and professional, especially John. John kept me updated daily on my car with detailed info on the steps of the repair. The young ladies in the front were friendly and ready to answer all my questions, especially the lady to the left side when you walk in.