My representative Denise was outstanding! She took me by the hand every step of the way!
6/22/2013
Gerard W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
the manager greg was amazing he did a very good job of communicating and they went above and beyond what was expected. They also help me arrange my rental car and works with GEICO directly to speed things along. I would use that shop again anytime.
6/22/2013
Michael M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Team members we very professional and had good interpersonal skills. Team member kept me well informed on the status of my vehicle.
6/21/2013
Steven L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Everything was great!
6/19/2013
Olivia M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Excellent !
6/17/2013
Cheryl H. VERIFIED CUSTOMER
Vehicle Make : Kia
I was inform constantly from beginning to end on what was going on with my car. The entire repair process was wonder and worry free. All the guesswork was taken out.
I enjoyed Denise's friendly attitude, concern, and professionalism.
6/16/2013
Gerald D. VERIFIED CUSTOMER
Vehicle Make : GMC
Very good job. Patrick callled and updated me regularly with how the repairs were progressing. Great job!
6/13/2013
Jim F. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Johnny Jackson and the rest of team was Great, service was fast and the price was right
6/11/2013
Deanna J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Nice employees, fast service, great work
6/5/2013
**** J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Keep up the great work! Jeannifer Styers was very professional and courteous. She provided an update each day my vehicle was in the shop up until it was ready for pickup. She addressed all of my concerns. John Sayre was also very nice and helpful.
6/5/2013
Sheryl H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Jeannifer and the staff displayed professionalism during each phase of service.
6/5/2013
Heydar O. VERIFIED CUSTOMER
Vehicle Make : Toyota
200% not satisfied
Poor job and service
I can say this ,you most Likely will here from my Attorney
5/31/2013
Stephen H. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job following up with me and keeping me updated with the status of the repairs made
5/25/2013
Jeffrey D. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Great job all around. Really appreciated the communication throughout the whole process.
5/25/2013
Natalie N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very very well pleased with the perfection of the job. I know that the repairs were done in a timely matter. I
Believe the quality of your work on
The car was done step
By step so that the customer would be completely satisfied of a job well done from your professional fabulous n dependable shop.
5/24/2013
Authie M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rick & Greg made my experience with Abra very pleasing, I am completely satisfied with my Land Cruiser, THANKS ABRA
5/23/2013
**** R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I was nervous but everything went perfectly. Thanks
5/18/2013
Christopher D. VERIFIED CUSTOMER
Vehicle Make : Toyota
All your associates were courteous and they kept me well informed.
5/16/2013
Andrea A. VERIFIED CUSTOMER
Vehicle Make : Honda
I dropped my car off to have the driver side repaired. 2 weeks later I pick up the car and my passenger side door does not open and a piece of it is missing. I took it back and spoke to person I had been working with throughout the repair process. He acted as though this was not abra's fault and that he would see if insurance would pay for the repair! I WAS ABLE TO GET OUT OF THE CAR WHEN I LEFT IT WITH ABRA. When I picked it up, a piece is missing and you can't get out of the car. It seems obvious that this happened while in your care but I was treated as though he "will have to get back with me" And "talk to my manager". Are you kidding me? This is not acceptable in any way at all. I called the moment I discovered the problem and went immediately back to the shop. There was a whole lot of shoulder shrugging and saying that they didn't do any work on the passenger side. And yet there is a piece of the inside door handle missing. I am not a happy customer at all!