Did a good job but seemed very unorganized in the office. Did not know who I was or was expecting me when I brought in the car or when I picked up the car.
3/28/2015
James L. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Everyone was very nice and professional. Thee service was speedy and the car looks great. I really appreciated the day to day updates from Donna she was Super! Also Paula and 2 men(that i didn't get there names) went the extra mile. THANKS ABRA!
3/26/2015
Caressa M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I loved how they kept me informed through the whole process. Jameel was very understanding about how distraught I was about being in an accident and mrs. Donna was absolutely delightful. She called me everyday around 10 in the morning like clockwork to keep me informed. Amazing team at Abra on Covington!
3/26/2015
Linda W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The lady who wasy contact had a very good personable attitude as if she was a friend who would watch over my car. As a matter of fact, the whole staff was nice and professional... They kept me posted on ever thing my car went though. I never had to call about anything.
3/25/2015
Dekesha N. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Nice team of people.. Communication was GREAT
3/18/2015
**** S. VERIFIED CUSTOMER
Vehicle Make : Ford
Vehicle was said to be ready but when I went to pick it up all damage was not repaired. Took 10 days before car was ready.
3/15/2015
Beverly B. VERIFIED CUSTOMER
Vehicle Make : Kia
Great experience. They kept me updated every day. I appreciated that. Very nice staff.
3/14/2015
Nathanial H. VERIFIED CUSTOMER
Vehicle Make : Nissan
GREAT JOB!!!!!!!!!!!!
3/14/2015
Teresa S. VERIFIED CUSTOMER
Vehicle Make : Kia
They were courteous:they kept informed on the status of my vehicle every step of the way:the repair was completed in a timely manner. I would recommend them to my family and friends.
3/7/2015
Brenda M. VERIFIED CUSTOMER
Vehicle Make : Ford
customer service was great. when I looked at the car, I saw a bad paint job, nail in new tire, scratches where there was not any before.
3/1/2015
Lisa V. VERIFIED CUSTOMER
Vehicle Make : Ford
Very pleased! Extremely friendly and knowledgeable staff. I was kept up to date on progress and work was completed in a timely manner. Great job!
2/28/2015
Brooke C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Job well done!
2/28/2015
Stephen A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The customer service is outstanding. One suggestion I have is that when you complete the repair to have the detail shop clean up the the vehicle up properly. Thanks and I look forward to future service.
2/28/2015
Robert C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was very friendly and informative. Letting me know what was happing at all times. Thanks
2/28/2015
Leketra M. VERIFIED CUSTOMER
Vehicle Make : Nissan
The team was great!!
2/25/2015
Josh W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thanks for caring about my vehicle, as if it were your own!
2/22/2015
Tommy C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The whole staff at Abra receives an A from me. This is our 3rd repair with Abra in the last year and a half and each time our experience was top notch. Paula and Donna were not only very professional but were a pleasure to deal with. The finish product on our vehicles exceeded our expectations. If I am asked to recommend a body shop I guarantee Abra will get my recommendation!
Thanks!
Tommy C