Donna was very professional and keep me up to date. Thanks
1/6/2017
Shanette C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent work and mr. Chad kept in contact with me the whole time thank you for great customer service
1/6/2017
Emma D. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Trouble free service. Professional kind and attending.
12/30/2016
Howard W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Body shop work is something new to me, and I wasn't sure how much my auto insurance would cover. I was very pleased with ABRA contacting my insurance for supplemental payments. Thanks.
12/30/2016
Keith R. VERIFIED CUSTOMER
Vehicle Make : Ford
Outstanding job and was completed on time.
12/24/2016
Leah H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Donna called every day to let me know the work that was done. They even warned us that the jeep needed gas really soon. It was on empty at time of accident. Will recommend this Abra to anyone I know that needs work done. Thank you for your service
12/24/2016
Tasheia W. VERIFIED CUSTOMER
Vehicle Make : Audi
Took up too much of my time unnecessarily... the first day I went to pick up my Audi Q5 he told me they would have to come to my house to put on a clear strip that had not came yet. They should have never called and told me my vehicle was ready. It still had scratches n two different locations. I had to go back through the rental car process due to them calling me saying it was finished and it wasn't! Went back to pick my truck up a second time, thought everything was okay until I got home and closed my back door. They left the seal under my window lose and there were scratches from them trying to wash my vehicle. I'm not sure what was used but there were several scratches on the hood. He took my car back once again and had me wait in the lobby. (Very time consuming) Got my truck back, got on down the street and had to take it back a THIRD time because the seat belt was still where they had it tucked! He tried to bribe me with a free detail to give good feedback on his survey! I am very UNPLEASED with Abra!
12/23/2016
Stephanie S. VERIFIED CUSTOMER
Vehicle Make : Honda
Abra did a wonderful job on my vehicle, and in a very timely manner. Ms. Donna kept me updated everyday all day. She's very good at what she does and that's making sure the customer is satisfied!!! I will, I have already recommended friends and family to Abra on Covington pike.
12/20/2016
Derrick D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job
12/17/2016
Michael R. VERIFIED CUSTOMER
Vehicle Make : Honda
Kept me apprised of the repair status daily.
Completed repair faster than I had expected.
The repair exceeded my expectations.
12/16/2016
John C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Appreciated getting daily updates from Chad Fisher. Kept me informed of the progress being made in repairing my vehicle.
12/16/2016
Gayle P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate the service. The young lady was more than helpful and patient. I appreciate every message and effort she put forth. I was contacted on every issue concerning my car. I had more difficulty than I could handle with Enterprise. I thank you and your staff for everything. Sincerely, Gail Perry
12/15/2016
Jacinta A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was very satisfied with the service I received.
12/14/2016
Marvin G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent
12/12/2016
Carolyn H. VERIFIED CUSTOMER
Vehicle Make : Lincoln
The ABRA team was very professional and welcome me with a warm greeting. They kept me informed throughout the day as repairs were being done which is Outstanding customer service. This is the best customer service in the auto bodyand glass shop in the Greater Memphis area I have experience. I will always recommend this auto body and glass shop at this location. Job WELL done! Keep up the Great work.
12/11/2016
Daniel B. VERIFIED CUSTOMER
Vehicle Make : Ford
No need for contact. They know how they screwed me and cost me hours of my time by failing to performm as agreef.
12/10/2016
Tamika W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job on every aspect of service
12/10/2016
Amy B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job, kept me informed every step of the way, seemed to be concerned with me and my vehicle.