Everyone was very pleasant and informative during the week that my vehicle was being repaired. They made a very upsetting situation easier. I have used the Covington Pike location in the past for another vehicle and trusted their work prior to leaving my vehicle with them. Amy kept me informed daily about progress with the repairs. It really didn't hurt that my vehicle was not only repaired but clean when I picked it up...it was filthy, so I appreciate the extra love they gave my 'baby'. Thank you all!!!!
3/29/2017
Andrew B. VERIFIED CUSTOMER
Vehicle Make : Suzuki
You guys are the best
3/28/2017
Jimmy L. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Excellent Service!
3/28/2017
Jacqueline S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Abra kept me informed on the progress of my vehicle. They were friendly and professional. I would recommend Abra to anyone who needs vehicle repairs.
3/24/2017
Laura C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was very friendly and always kept me updated on the process of how my car was coming along. Donna and Chad was constantly in contact with me and made me feel at ease about my car.
3/24/2017
**** L. VERIFIED CUSTOMER
Vehicle Make : Buick
Job well done,y'all is a great team keep the good work up and the relationship with your customers is awesome.thank
3/21/2017
Felicia J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great
Loved being informed on progress of repair.
3/20/2017
Maria F. VERIFIED CUSTOMER
Vehicle Make : Ford
They did a great job on my vehicle.
3/17/2017
Brianna L. VERIFIED CUSTOMER
Vehicle Make : Ford
Great communication throughout the entire time my car was with them. They did a phenomenal job!
3/16/2017
Angela K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Donna provided exceptional customer service.
3/16/2017
Sylvia F. VERIFIED CUSTOMER
Vehicle Make : Scion
I was totally satisfied with your service in restoring my vehicle. Amy and Chad kept me in the loop and informed during the whole process. I can honestly say I have not experienced this level of service in dealing with a body shop. Thanks so much I will gladly send Referrals your way. Sylvia H Fields
3/16/2017
Donald B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Chad Fisher and the office were very helpful and professional answering my questions and concerns. I feel that Chad took an interest in me as well as my car and I truly appreciate him regularly updating me on the repair status.
Thank you.
Don Blackard
3/16/2017
Melba A. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was great getting updates so often. Even better was my car being ready earlier than expected.
3/15/2017
Patricia J. VERIFIED CUSTOMER
Vehicle Make : Dodge
As with previous experiences with Abra. They always keep you informed every step of the way. Give you step by step information as well as expected time of completion. The results are phenomenal.
3/15/2017
Michael R. VERIFIED CUSTOMER
Vehicle Make : Honda
Appreciate Chas keeping me apprised of the repair progress.
3/12/2017
Eddie D. VERIFIED CUSTOMER
Vehicle Make : Honda
Keep me informed. Very good customer service.
3/12/2017
Scott C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I believe there is a vertical gap under the hood that wasn't there pre-accident. Also, after looking at other Chrysler 200s I think the front grille is farther back in my car now than in the other cars. When I put my hand under the hood at the opening lever I can feel a gasket that I don't feel in other 200s.
3/12/2017
Ronald P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Donna was great
3/10/2017
Sharon W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Always an AWESOME experience when dealing with Abra