All people were responsive and alert to making me happy with the repairs were being done at the Covington Pike location. I was commitedly updated on the process my car was going through, which put me at ease and gave me time to make reservations to pick up my car. Love the service and the people!
10/29/2017
Paige W. VERIFIED CUSTOMER
Vehicle Make : Jaguar
It was raining when I picked up my car, when I got up today to inspect the car there are at least two paint spray problems on the rear door. I will be retuning the car to the shop on monday.
10/28/2017
Marcus T. VERIFIED CUSTOMER
Vehicle Make : Mazda
Fast!!! Only took a day.
10/25/2017
Danny B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Professional and very curtious
10/21/2017
**** M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service
10/21/2017
Jamie H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate the daily calls to let me know the status of the repair.
10/19/2017
Kris M. VERIFIED CUSTOMER
Vehicle Make : GMC
I appreciate everything ABRA did for me! They updated me everyday about my vehicle and worked on my truck in a timely matter! I would reccommend them to anyone that needs body work on a vehicle.
10/19/2017
Melanie H. VERIFIED CUSTOMER
Vehicle Make : Honda
The work looked great! My car looked new again, and it was cleaned on the inside! Donna kept me posted on the daily progress, and was nice and friendly. Thank you for the A-**** service!
10/18/2017
Steamfitters S. VERIFIED CUSTOMER
Vehicle Make : GMC
Great customer service. I appreciate the text updates.
10/17/2017
Licouri . VERIFIED CUSTOMER
Vehicle Make : Nissan
I wasn't as I explained earlier, but thanks to Donna for trying to satisfy the problem I had.
10/12/2017
Licouri . VERIFIED CUSTOMER
Vehicle Make : Nissan
I was told that my driver side of my car would be painted and the driver side door wasn't. I see slight scratches in the new paint for some odd reason.
10/12/2017
Glen T. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was disappointed with the length of time my vehicle was kept for repairs. A two to three week estimate ended up being a month.
10/11/2017
Rosalyn B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was done on time and I was kept informed of the process the entire time.
10/9/2017
Cathy Knight. VERIFIED CUSTOMER
Vehicle Make : Mercury
The work done on my car was great. The final delivery date promised was met "on-time" and at price discussed. No surprises.
What was the best thing though - was COMMUNICATION from Abra to me, throughout the process.
All folks that I dealt with at ABRA were nice, courteous and professional through this whole repair time.
Thank you.
Mike S.
10/8/2017
Mitzie N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Both Donna and Chad were very helpful, patient,
accommodating. Thanks for all your help.
10/8/2017
Sean B. VERIFIED CUSTOMER
Vehicle Make : Jeep
The ABRA Auto Body & Glass team in Covington Pike was amazing from start to finish. The biggest plus for me was the daily updates. Those updates gave piece of mind and the feeling that the team was there every step of the way. Thank you Donna! You desesrve a 10++++ for customer service.
10/8/2017
Sandra J. VERIFIED CUSTOMER
Vehicle Make : GMC
I appreciate the whole team being so kind and considerate while repairs were done on my SUV. I really liked the text messages that were sent to keep me informed of the progress on my truck.
10/6/2017
Vijay F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everybody from start to finish did a good job. Donna coordinated everything in a very professional manner. Thanks to whole team.