I was updated everyday and I was given a ride to and from Abra when I dropped off my car and dropped off my rental again. Donna was very kind to me and I appreciated her very much. Mainly because the rental car place gave me such terrible service.
Thank you for the wonderful service!
8/31/2013
Taquanna C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Abra did a great job. Thanks.
8/29/2013
Eric Z. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great to do business with you.
8/22/2013
Laurie B. VERIFIED CUSTOMER
Vehicle Make : Honda
Ms. Donna was awesome. She was very friendly from step **** all the way through. I have done business with Abra in the past, and I will continue to do business with Abra because the service is amazing!!
8/22/2013
Marjorie T. VERIFIED CUSTOMER
Vehicle Make : GMC
I was kept inform the entire time Abra had my car. Got it back a day early. Everyone was helpful. Would recommend to others.
8/14/2013
Bobbie G. VERIFIED CUSTOMER
Vehicle Make : Ford
Very pleased with the work !! Loved the constant updates I never had to call 1st! People were very friendly and professional will def recommend !!
8/13/2013
Brenda M. VERIFIED CUSTOMER
Vehicle Make : Ford
You Guys are the Best, My Ford Mustang Drives like its Brand New, Everyone was so nice, Love Abra! Thank you!
8/11/2013
Olivia M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
This is my second time doing the survey the first time I gave you a 3 for the cleanliness of the job this time I'm giving you a ten wow! thanks a lot I truly am blown away by your customer service and I will be recommending you in the future
8/6/2013
Allyson C. VERIFIED CUSTOMER
Vehicle Make : Nissan
I turned my car in on a Monday and I was told there were many cars in front of me. I asked was this a problem to take my car the management said no it wasn't a problem. They did not start the work on my car until Thursday, four days later. I called and they said they would give me the status or call me back I then had to return the calls because they had problems with following through with communication. They extended the time with my car which was extremely inconviencing me. If they did not have time or an opening for my car, I should have been told. I would have bought my car back at a later time without a problem. My insurance recommended Abra to service my car but I was very displeased with the lack of consideration of my time. I had to extend my time in the in the rental car three different times because they were finding a new problem or they were just not ready. I had to keep my rental car for 11 complete days. I got my car back after hours because they knew how upset I was and how long of a time I was without my car, I practically phoned them every other day.
8/3/2013
Britt M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Marvin was very helpful and professional. Thanks again....
8/2/2013
Rodney M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great experience
7/28/2013
Robin P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very good service. Kept me aware everyday of the progress made.
Cleaned the car so it would look new.
Very nice people at all levels, thank you.
7/28/2013
Bridget S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It has only been a couple hours since I picked up my car, but so far so good!
7/27/2013
Yunior F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Xelente cervicio la pintura Es jenial mecanico no mucho,cervicio al cliente lo mejor :)
7/27/2013
Naomi S. VERIFIED CUSTOMER
Vehicle Make : Ford
They were nice, fast and helpful. Thanks!
7/26/2013
Levester M. VERIFIED CUSTOMER
Vehicle Make : Dodge
N/A
7/24/2013
Cynthia H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very friendly and helpful staff. Turn around time was completed sooner than expected. Kudos to your team!! Great job!
7/19/2013
Managua H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job with keeping me informed about the repairs
7/19/2013
Johnican S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was pleased with all the updates. I really like that u get pictures of the process. Marvin my abra consultant always made me feel like I was valued as a customer. Kept me informed and let me know that he was here to help me. When I picked up my car I noticed a couple of things that needed to be looked into. Like my lightbulb on my dashboard was on,but not when I dropped it off. The break light looked like it needed to be snapped in as well as thr right bumper underneath the light. I voiced my concerns to my Marvin and he quickly responded with I'm here to make sure it gets done and gets done right. After he took it back to fix those issues he stated in the furture anything I can do to help u. You have my card just give me a call. Remember u have a year warranty. I know u dated this was a lease if they see any problems just let us know we will take care of it. I really really appreciate that. Marvin Bullard thanks a bunch!!!!!!!!!
7/18/2013
Yunior F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
El carro quedo como nuebo un exelente Trabajo de pintura y un servicio al cliente genial lorecomendaria 100/100