Donna did a great job keeping me informed on the status of the repairs.
10/31/2013
Keith B. VERIFIED CUSTOMER
Vehicle Make : BMW
The paint job was terribly done. I can see several drips
And bubbles. I'm not pleased at all.
Keith j Bushey
10/27/2013
Kenneth E. VERIFIED CUSTOMER
Vehicle Make : Lexus
I picked it up today, we were impressed that we got a up date every day. Marvin was very business like, called or a text every day.
10/25/2013
Michelle K. VERIFIED CUSTOMER
Vehicle Make : Honda
Josh was wonderful and my car looks great
10/19/2013
Anthony A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looked nice
10/17/2013
Gwisoon Y. VERIFIED CUSTOMER
Vehicle Make : Scion
i love all the follow-up calls I got from my repressntative and the overall customer service! They know what they need to know to keep their customers happy! I would definitely go to ABRA again for any other body repair!
10/13/2013
David M. VERIFIED CUSTOMER
Vehicle Make : Honda
Text or call - both a bit much. Great color match- was my only concern - turned out well - and quick- thanks
10/12/2013
David B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Good job!
10/4/2013
Richard F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Picked it up and noticed a splash panel and wheel cover were not replaced...still waiting...
10/3/2013
Angela L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I spent 2 hours of my time dropping off my rental because my car was ready. Upon arrival, my windshield had not been replaced, debris in the truck and the alignment was not done. I had to return to the shop and get a new rental where I had to pay another 25 deposit. My first rental deposit was yet to be returned. It was after 6:00 pm when I got the rental that smelled of smoke. I have been completely in convenienced yet Abra has my 500 payment and wi receive my insurance payment. The fact the car was not inspected prior to calling me and wasting my time is shear incompetence. I feel your only concern was getting your money. You did a **** job and I will not recommend you to anyone and will be happy to share my experience with others and your lack of customer service in fixing and compensating for your screw up. I will also speak to my insurance agent. Extremely disappointed!!!!
10/1/2013
Wayne H. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was not right. Sloppy work. They still have it.
10/1/2013
Ed W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was more than satisfied. The repair was professionally done and in a timely manner. The end result was beautiful. I was especially pleasEd W
9/30/2013
Eva J. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service. Calls and texts by donna daily. Awesome experiemce. Will recommend to others. Thank you.
9/28/2013
Lori P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Picked up my truck and there was moisture in the headlamp they replaced
9/28/2013
Mark A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Another great job!
9/25/2013
Becky L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Josh was awesome!!!!! Front desk Beverly both days I was there seemed unhappy with her job. Not very friendly and is the first impression of your company. Very pleased with the work and all the updates Josh kept me informed....
9/25/2013
Laquesha W. VERIFIED CUSTOMER
Vehicle Make : Honda
I was told that they would test drive to make sure the cr was aligned correctly. However, the care is pulling badly to the side where the accident occurred. I have tried to contact the office concerning this matter, but no one has returned my call.