Issue with electric door lock was not repaired despite being in shop for more than a week even though I reminded them to verify that it was okay prior to pickup. IT WAS NOT. I left car there for anothet day. SK dwcided that solenoid needed R&R but NO ONE CALLEDD. They did not even provide estimate for repair. I don't care if insurance covers it or not. I stated at first meeting that I did not think it was result of accident so I was expecting to pay out of pocket. I was willing to overlook fingerprints in layers of paint sanding dust on door interior panels, but not a safety issue (door lock). So disappointed in SK that I am going to write lettets to SK and Geico about terrible experience.
7/7/2017
Marcia A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent work and customer service!
7/7/2017
Christopher K. VERIFIED CUSTOMER
Vehicle Make : Kia
Amazing service! Will only be coming back to Service King from here forth!
7/4/2017
Jessica V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Richard went above and beyond to make sure we were taken of. He helped us understand the whole process and assisted in dealing with Geico and Enterprise as well. We were highly satisfied with the entire customer service department.
7/4/2017
Andrea P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job! The staff was friendly and helpful! They worked hard to get the job done!
7/1/2017
Angela K. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was well informed throughout the entire process. Ronni was awesome at #94. All the staff were polite.
7/1/2017
Janette F. VERIFIED CUSTOMER
Vehicle Make : Kia
All I can say is WOW!! Service was great. Timeliness is awesome. Friendliness is over the top! My car looks great!! Thank you for all your hard work and for keeping me informed of the progress!
6/29/2017
Rosalinda M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
It was the best service! I truly enjoyed being updated by text!
6/27/2017
Kendrick H. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service
6/24/2017
Timothy B. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional and customer oriented!
6/23/2017
Ray H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Richard kept me updated and I was very pleased with the service and professionalism of your company
6/22/2017
Katelyn M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast and easy!
6/20/2017
Anna S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Richard was very helpful from day ****, I received daily updates. He explained thoroughly what was done to my vehicle. Great service throughout the facility.
6/17/2017
Kara L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your Staff in the office is awesome, everyone is always so friendly & happy to serve others.
6/16/2017
Barbara F. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys had excellent customer service. Very impressed and the car looks great!! Thanks so much ????
6/13/2017
John P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had 2 pair of Rayban sunglasses taken from my console.
6/13/2017
William B. VERIFIED CUSTOMER
Vehicle Make : Ford
It was very pleasant
6/10/2017
Diane K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The work was done in a timely manner and I was updated daily
6/9/2017
Jeffrey B. VERIFIED CUSTOMER
Vehicle Make : GMC
Richard did an excellent job at keeping me informed