Richie and Jamie at Service King were amazing. The level of customer service was unparallel! Being a girl, I was a little nervous dealing with a service shop alone, but they made me feel so comfortable and ensured I was getting the best service. Not to mention my car was spotless inside and out when I got it back. Thank you!
12/12/2015
Barbarah Jennifer. VERIFIED CUSTOMER
Vehicle Make : Honda
Every associate I encountered at Service King was beyond helpful! From creating an appointment, to renting a car, to the actual repairs. I expected getting my car repaired after a collision would be stressful but it was actually an enjoyable experience! I really appreciated the text updates; they kept me in the loop at all times with my repair status and they were entertaining. I know exactly where to go and what to do if ever I encounter this situation in the future. Thank you so much!
12/12/2015
Nick L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was really great, Richie Fred and the girl at the front desk were all helpful, polite, and kept me up to date the entire process.
12/11/2015
Mathew B. VERIFIED CUSTOMER
Vehicle Make : Honda
Good service
12/9/2015
Kun L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Wonderful experience! Polite, professional, efficient, great team to keep us updated, and you really work hard ! We really love your service, 200% satisfied with your fantastic job! Thank you!
12/7/2015
Ja Nai. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Richie and everyone I interacted with at Service King were awesome! It was a very easy and stress-free process which in my previous experience is usually not the case with repairs. My car looks fantastic and it was done thoroughly, but quickly enough so that I was not without it for more than a few days. Fantastic customer service and a job VERY well done!
12/6/2015
Mark F. VERIFIED CUSTOMER
Vehicle Make : Jeep
I appreciate the text updates and good communication. Work looks good too!
12/6/2015
Lauren C. VERIFIED CUSTOMER
Vehicle Make : Honda
Richie was extremely thorough in explaining all the details of my car's repair. I appreciated his text message updates throughout the repair process, in addition to the automated texts. He made it clear that he would ensure I was 100% satisfied with everything. I also appreciated him cleaning up the car before returning it to me.
12/6/2015
Tamara M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Richie was the best. From start to finish he made the entire experience enjoyable and easy. He was knowledgeable and kept me informed through the entire process. He walked me through the repairs and assured me several times that if I should have any questions or concerns he would address them. I didn't bc he had already covered everything without my having to ask. He's a great asset.
12/4/2015
April S. VERIFIED CUSTOMER
Vehicle Make : Mazda
I received prompt and friendly service from beginning to end. I appreciated the updates on my vehicle repair and am pleased with my experience.
11/25/2015
Mark L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job. Only recommendation would be to test text messaging before customer leaves.
11/25/2015
Kathy Y. VERIFIED CUSTOMER
Vehicle Make : Kia
Service King was amazing! I always felt included in the entire process. The staff were always friendly, and supportive during a stressful event. I would highly recommend them for any service work needed on you vehicle!
11/25/2015
James A. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was thrilled the location off of S 1st Street honored the original estimate quoted by an exited employee. The only thing I can comment is ETA time I was told at 4pm my vehicle would be ready and it was not ready till after 4pm. I was happy with the staffs treatment very friendly and accommodating. I would still recommend you all to others.
11/21/2015
Devon H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service, kept me updated and super friendly! Thanks!!
11/20/2015
Ricardo M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
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11/20/2015
Molly H. VERIFIED CUSTOMER
Vehicle Make : Honda
Wonderful job and great customer service!
11/20/2015
Kerry Z. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was in an accident or your two ago and went to service king and you guys did a great job. When this accident occurred the other day I asked Geico to send me back to you and was completely satisfied again. Thanks!
11/19/2015
Anne C. VERIFIED CUSTOMER
Vehicle Make : Range Rover
Fred was Great work to work with!
11/17/2015
Daphne S. VERIFIED CUSTOMER
Vehicle Make : BMW
The team at service king was very communicative and offered great service! I was never left in the dark and they did a great job explaining of all the repairs to my vehicle.