The vehicle was hit from behind and I don't expect the entire car to be repainted (obviously), but had I known the paint wouldn't be blended in the quarters I would have appreciated knowing that. An option of buffing the car to help would have been appreciate. I would have been happy to pay out of my pocket or at least given the opportunity to talk to the insurance company to see if they would cover it.
10/31/2016
Andrea M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Joe and the South First team in Austin are fantastic. This is my second time at this location and I will go nowhere else. Thanks joe for your wonderful customer service and qualit repair, I cannot say enough. Thanks, Andrea M
10/29/2016
Marguerite M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Both the owner Richie and the service technician Joe were amazing. They provided a detailed estimate, pictures and kept me informed as my Lexus was repaired. Outstanding service!
10/26/2016
David D. VERIFIED CUSTOMER
Vehicle Make : Nissan
good job, no problems
10/25/2016
Pedro R. VERIFIED CUSTOMER
Vehicle Make : Honda
The service was terrific. The whole job was delivered on time. Thank you.
10/25/2016
Sara S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service! They kept me updated the entire time about the status of my car. Very happy with the work they did. Joe was great to work with. Would definitely go back for their services!
10/22/2016
Melanie C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Yes. Joe informed me on a daily basis what the next step was for completing my car repairs. I appeciated that.
10/22/2016
Arthurelias G. VERIFIED CUSTOMER
Vehicle Make : Dodge
They promised my truck to be ready on Friday, but they worked hard and surprised me by having it ready on Thursday. They did an awesome job on it.
10/21/2016
Frank G. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service and communication.
10/20/2016
Blake W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Every one and everything was great! Thank you!!!
10/17/2016
Christy B. VERIFIED CUSTOMER
Vehicle Make : Mazda
The car looks great and the service was amazing! Joe was friendly and helpful!
10/14/2016
David P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Upon closer inspection of the car the same day of completion, I noticed a white paint splotch on my pearl finish that was under the wax done by the shop, which leads me to believe that this was done while at the facility. I had never noticed this blemish before and I definitely would have seen this if it had not originated from the shop. I'll likely follow up with another appointment very soon.
Apart from this blemish, the actual body work and fender repair was done of highest quality. A very "like new" job.
10/13/2016
Amanda W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Completed my car early and was in great shape!
10/13/2016
Philip A. VERIFIED CUSTOMER
Vehicle Make : Honda
I am very disappointed. Please call me Monday morning.
10/9/2016
Haylee V. VERIFIED CUSTOMER
Vehicle Make : Jeep
The team was very professional and helpful when finding the part for our car. Joe kept us is informed and worked well with our insurance company.
10/9/2016
Stephen L. VERIFIED CUSTOMER
Vehicle Make : Honda
Keep
It up!
10/8/2016
Rivas D. VERIFIED CUSTOMER
Vehicle Make : BMW
Loved the messages and updates every day !!!
10/7/2016
Michael Z. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The customer service was friendly and helpful, I totally appreciated the great customer service with keeping me informed and the excellent work that was done on my car.
I will certainly recommend your shop to friends and family.
Best Regards,
MikeZ
10/7/2016
Christopher C. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
The greatest car repair experience I have had in a very long time. They beat the expected completion date to have my eclipse repaired and back on the road. Thank you to Joe, Bobby, Andrew and Jaime who made this a very easy and smooth process. If I ever have to get service to my vehicle again I will definitely be going to the south 1st Service King!
10/7/2016
Tony S. VERIFIED CUSTOMER
Vehicle Make : Toyota
First time in an accident you all made it really easy for me