It is hard to complain when so many things are done well but when repairing the seat belts and resetting the air bags was overlooked adding over a week to the repair, our impression of good service is less positive. These things happen but, hopefully, ServicePro will have a way in future to make sure things aren’t missed. (We don’t have rental insurance so that made the extra week more problematic)
12/15/2019
Elizabeth C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lots of communication!
12/14/2019
Marykate H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service. Super happy
12/13/2019
Robert M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Service King made quality repairs to my vehicle and provided updates to let me know about the progress of my car.
12/5/2019
Sarah S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Incredible service from first contact through repair completion. I was never left wondering what stage of repair my car was in. The repair time quoted was accurate. Upon completion I received a complete overview of all the repairs including process to better understand timing. Overall, excellent experience, fantastic customer service, highly recommend.
12/5/2019
Justin F. VERIFIED CUSTOMER
Vehicle Make : GMC
The work done was great!! Like nothing ever happened to my truck!!
12/4/2019
Douglas B. VERIFIED CUSTOMER
Vehicle Make : Acura
You did a good job. Thank you. The people were great
12/3/2019
Kevin P. VERIFIED CUSTOMER
Vehicle Make : Subaru
The repair took a little longer than I was anticipating but the customer service and transparency of the process made up for it.
11/28/2019
Russell H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Felt like I was regularly communicated with throughout the repair. Thanks for a great job!
11/26/2019
Debra L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Best customer service I’ve ever received. Repair was finished earlier than anticipated. They’ proved to be a Hero and not a Zero in my opinion. I will highly recommend this company and this shop in particular.
11/26/2019
Deepak S. VERIFIED CUSTOMER
Vehicle Make : BMW
Marco is great.
11/21/2019
Adelina J. VERIFIED CUSTOMER
Vehicle Make : Honda
Keep doing it right and perfectly everytime and you will continue to live long and prosper
11/15/2019
Crystal H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was nice and very good at explaining. 10/10 service
11/13/2019
Margarita S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was great and profesional
11/10/2019
Lita G. VERIFIED CUSTOMER
Vehicle Make : Honda
Always trust Service King. Recommend SK to my friends
11/10/2019
Doris S. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Knowledgeable, caring staff - very courteous
11/10/2019
Murat K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything went fine, I got taken care of.
11/6/2019
Alvin N. VERIFIED CUSTOMER
Vehicle Make : Subaru
My overall experience with ServiceKing was awesome! Michael was a great communicator and was very helpful. 10/10 would recommend!
11/6/2019
Rusty S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The staff was professional and the repairs were done way faster than I expected. Quality work and they even detailed my truck!!
11/2/2019
Kathy C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Michael Golden was great - very thorough with every step of the process and managing expectations of lead and completion times. My car came back as expected in excellent condition, with no surprises on charges. Only complaint I have is that your website which claims to have "24/7" status tracking for the vehicle is extremely limited with information that is available or updated very infrequently.