2nd. time using SK. Repair above and beyond expectations.
1/30/2018
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Very good job putting my beautiful car back together and it looks like new! Thank you for a very professional job!
1/26/2018
James G. VERIFIED CUSTOMER
Vehicle Make : Honda
Gabby was great.
continuous updates great.
work was great.
on time great.
overall great experience.
1/21/2018
Rhonda H. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was told it would take 2 weeks. With holidays, it took almost 6. If I had been told that was a possibility, I would have waited. They did cover the rental past the 30 days that my insurance didn't cover. My portion of the rental, however, doubled because of the delay. The repairs themself appear to be quality.
1/20/2018
Donald S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I drive for Uber and had 4 rubber floor mats
to protect the. carpet. Those are gone and
no one seems to know where they went.
A lso when i picked the car up the sensor
that’s about tire pressure was lit and said i
hada flat or low pressure. You could’ve filled
the tires to full.
1/19/2018
Deborah C. VERIFIED CUSTOMER
Vehicle Make : Ford
Took way too long for repairs to be made. Took it in Dec. 26 got it back Jan. 10. They quit texting with updates the day before it was finished. I had to call them for updates. The day it was completed (almost a week later than promised) I received a text and a phone call.
In sunlight, I see that the scratches are not buffed out as said they would be.
1/14/2018
Onesimo B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My truck is still not working. And no one is helping me.
1/14/2018
James S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very happy with the service I received from all of the Service King employees.
1/12/2018
Joseph A. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Thanks for everything Gabby and team!
1/12/2018
Jeff K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
According to the the gps the car went for a joy ride which the car shouldn't have left the property. Absolutely no need to drive the car.
1/10/2018
Carole M. VERIFIED CUSTOMER
Vehicle Make : Buick
The car is absolutely back to its beautiful self and I appreciate all the hard work that was done for that will always love Service King
1/9/2018
Martin F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My vehicle was repaired to perfection in a timely manner. Everything about Service King and Bastrop is awesome.
1/1/2018
Paul H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you!
12/30/2017
Michael H. VERIFIED CUSTOMER
Vehicle Make : Ford
Worst service I’ve ever received. Wanted to try a different place that was more convenient to where we live. Normally, we take our vehicles to Capital Collision in Austin. Service King in Bastrop took over 6 weeks to complete a fender bender. Never received a call. I had initiate all calls. Each time, there was an excuse as to why my car wasn’t done, with a promise that someone would call the following day (which never happened), and a “just one or two more days until your vehicle is ready” type of call. After 6 weeks, we finally go into the shop (and see my car) and realize that NOTHING has been done that was promised. We had been lied to each phone call. We have never been more disappointed in the service and most definitely will not return. Ever.
12/30/2017
Richard O. VERIFIED CUSTOMER
Vehicle Make : Toyota
The vehicle did not have an alignment problem before the accident. Whether or insurance was going to pay for we should have been made aware before leaving with the vehicle. On the other hand I thank you for taking care of it after the fact.
12/24/2017
Eduardo T. VERIFIED CUSTOMER
Vehicle Make : Jeep
Just like the name . Very please thanks for taking care my vehicul
12/17/2017
Dan M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Vehicle was delivered a week later than originally promised. Nobody really seemed interested in finishing on time and I just kept getting excuses. I had to rent a car the last week just so I could get to work. I would appreciate reimbursement for that. Otherwise, a good job was done on the repairs.
12/15/2017
Amanda G. VERIFIED CUSTOMER
Vehicle Make : Kia
Bad service
12/14/2017
Cynthia W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My repairs were not done properly and I will am bringing my vehicle back for further work.