The time it took and the time they quoted me were very different. I was told 4 days it took 15 days. Every time I called for an update I was told the same thing over and over "it's in line to be washed, it will be ready tomorrow morning. We will call you tomorrow when it's ready" I would not receive a phone call at the time they would say they would call resulting in me calling them and getting the run around all over again. I was told the car was detailed, it wasn't. Overall just a lot of miscommunication
12/23/2016
Janice W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Contact person should call when they say they will not 5to 6hrs later or next day
12/17/2016
Mari F. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
I loved how I was kept updated. My car looked great and was washed amd vacuumed. Took me 5 minutes to get my car. Everything was easy and seamless. Such a pleasure.
12/10/2016
Gilberto M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Gabby and team provided great customer service.
12/9/2016
Charles G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Hood no where close to being on correct , radio disconnected had to return car to be fixed
12/3/2016
Judy S. VERIFIED CUSTOMER
Vehicle Make : Ford
Chris was great in keeping me updated every step of the way. Will use Service King in the future if needed and will refer my friends to them. Great place to do business with.
11/24/2016
Amy R. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job fixing what was a tremendous mess!
11/18/2016
Jennifer D. VERIFIED CUSTOMER
Vehicle Make : Mazda
The people were awesome. Took a long time for lack of supplies.
11/17/2016
Nathaniel K. VERIFIED CUSTOMER
Vehicle Make : Nissan
The staff we're very attentive and made sure the whole process went along smoothly. The service is greatly appreciated!
11/17/2016
Michelle S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very kind & carring people
They did a great job
Thanks again
11/16/2016
Lynn . VERIFIED CUSTOMER
Vehicle Make : Audi
Chris, service advisor, went way above and beyond to take care of my car.
11/13/2016
Michael Jessica. VERIFIED CUSTOMER
Vehicle Make : Nissan
Lack of communication and care caused my family to pay more money than what we should have had to pay. We were given a date of pick up and rented the car until that date. The day we were headed to pick up our car is th3 day we were told the parts ended up damaged and it'll be another week. So we had to pay tons more 9n another rental. They had my car for two weeks and seemed to tell me things at the last minute. Putting my family and I in a huge financial bind.
11/12/2016
Victoria T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Chris was amazing. I believe he went the extra mile to keep me informed about my cars status.
11/9/2016
John K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Make paint match
11/5/2016
Steven R. VERIFIED CUSTOMER
Vehicle Make : Ford
Scratches on fender not removed. I had already turned in my rental and left work early to pick up my vehicle. Manage did offer to fix but as stated above I would have to get another rental and take more time off work to pick up vehicle. Poor service this should have been done prior to my arrival!
10/30/2016
Jordan C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I really appreciated the consistent updates that I received and the time frame within the repair was made. Customer service was 10/10 and if I ever have another vehicle in need of repair I will definitely be bringing it to this location.
10/29/2016
Courtney C. VERIFIED CUSTOMER
Vehicle Make : Ford
Staff was very friendly and helpful! Would definitely recommend people to go to Service King.
10/14/2016
Scott H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great service.
10/14/2016
Albert R. VERIFIED CUSTOMER
Vehicle Make : Ford
Don't bother to call me please. I will never use Service King again.
10/1/2016
Enan V. VERIFIED CUSTOMER
Vehicle Make : Dodge
Its missig the horn. And it was working perfectly fine, days before. Now it doesn't work.