This was my first experiment with a body repair company for vehicle repair. The process was quick and easy. Every employee of Abra was professional, well informed and courteous. Thanks for making my experience a good one and not one I regretted. Thanks again
10/13/2018
Clarence B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
My car looks very good I like it and thanks for doing a good job
10/12/2018
Brent G. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks to Chris and the other staff at Abra, my experience was flawless!
10/1/2018
Regina R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The staff was very efficient and helpful. I was asked if tgey. Could provide me transportation to et a rental. Very professional and fast. They did a great job. If anything happens to my car i would definitely go there.
9/20/2018
Tony B. VERIFIED CUSTOMER
Vehicle Make : BMW
A very pleasant experience. I was informed of the status
of my vehicle every day. Very pleased with finished product .
Johnny and Brittany took excellent care of me
Abra did great work with my Mazda 6. It looked just like I just bought it. I thanked the employees at the Macon location & I'm glad I went with Abra yo do the repairs to my car.
9/8/2018
Michael M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job Jonny was awesome
9/7/2018
Romona W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Chris was excellent! Great customer service. He walked me to the door. Not many people do that anymore. Also, your service team went over line by line what was done. I would highly recommend.
9/6/2018
Lawrence H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Poor quality and no attention to detail. They messed up parts that were not bad and then the manager told out right that he was not going to cover the damaged items. They will not be paid until this is resolved. I have contacted the insurance company about this and reimbursement
8/31/2018
Quentoria M. VERIFIED CUSTOMER
Vehicle Make : Honda
Mr.Johnny Lowe was amazing an stayed in contact with me throughout the whole process . Brittany was amazing as well.
8/31/2018
Thersea A. VERIFIED CUSTOMER
Vehicle Make : Kia
Had a great experience with Abba thank you for your good job on kindness and consideration
8/21/2018
Susan B. VERIFIED CUSTOMER
Vehicle Make : Kia
Between Brittany your prised employee and my insurance Geico adjuster Seth Collins..the anxiety of having an out of state accident was completely remove ....they werewonderful and attentive to my need they both each in their area of expertise went the xtra mile to help me out...it turned a really bad experience into one I could handle...i had a dog with me and they went out of their way in the office to make us feel welcome....thank you for such an efficient staff to help geico help me!!...Susan B
8/4/2018
Katrina G. VERIFIED CUSTOMER
Vehicle Make : Honda
Great staff
7/25/2018
Christian J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Overall I was extremely satisfied with my Abra Auto body experience except for two important details. First the original estimated time for completion was doubled and I found that to be a bit annoying although I didn’t entirely mind so long as my vehicle came back fully restored like new. The second and main issues is that after pulling away from Abra and in the hours to come, I realized how much dust build up was left on the dash,seats, and essentially everywhere in my car. The car was supposed to have been “detailed” but it appeared as if the floors had been vacuumed and that’s it. I find that to be an important overlooked detail. If I had to list the best part about my experience it would be the Sales attendant who I believe is named Brittany( I could be wrong). She had a positive attitude and was extremely helpful whenever I would call with questions or concerns.
7/19/2018
Earl B. VERIFIED CUSTOMER
Vehicle Make : Honda
You were Great.
7/15/2018
Natasha C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job. Thanks so much.
7/12/2018
Leslie B. VERIFIED CUSTOMER
Vehicle Make : Kia
It took twice as long as first thought. I had to call the last few days to keep up. But the job was done well
7/11/2018
Katelyn R. VERIFIED CUSTOMER
Vehicle Make : Honda
The whole team really did a fantastic job on both my vehicle and with helping me. I have never damaged a vehicle before so I was very embarrassed and very stressed. They made the entire process so easy and were very considerate. I was always provided an update. They always provide a text update but also never minded my calls to see where they were at in the process. I was always treated very kindly and all of my questions were answered. They did an amazing job on my car. I nearly cried it looked so good! I don’t want to rant too much, but I definitely recommend this amazing repair shop. Their work product and customer service are a 10/10!