Took a whole week longer than 2 other body shops estimated, text message system notified me that my car would be ready on a specific day when it really wasn't ready for 3 more days (which cost me extra in car rental), and multiple times employees said they would call me back with an update and I never received a return call. Also, I requested my tires be rotated during repairs and I was told it had been done. It was too dark to see it when I picked my car up (very poor lighting at the shop) and they tires were not rotated.
1/3/2015
Joseph B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professional and courteous.
Excellent workmanship repairing my car.
Thanks
12/24/2014
Dorothy A. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job they kept me informed on the progress. They will be my body shop if ever needed in the future. Everyone was so nice and friendly. Great customer service. THANKS AND MERRY CHRISTMAS AND A HAPPY NEW YEAR
12/24/2014
Valerie N. VERIFIED CUSTOMER
Vehicle Make : Ford
Team did a great job. They kept me informed and worked with me when I had to take extra days before I could pick up my car due to Work.
12/24/2014
Eula T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I Have Not Had THe Time ToReally Ck Ir Out BecausE Im Sick.
12/22/2014
David C. VERIFIED CUSTOMER
Vehicle Make : Ford
We are very pleased with the the way yall kept in touch with us letting us know what's going on. Yall did better then my insurance company. I heard from them once and that's it.
12/18/2014
Sheldon H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great team
12/13/2014
Stephanie O. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Jennifer, Ashley and Ashley were all so very nice and professional and attentive. I would recommend. Five stars!
11/22/2014
Katrina R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fast and friendly service I was treated like family and really enjoyed the text updates.
11/21/2014
Kevin C. VERIFIED CUSTOMER
Vehicle Make : BMW
Outstanding work and great customer service!
11/16/2014
Garrett D. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was kept in the loop with everything during the repair process.
11/15/2014
Stacey W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Jessica was awesome! I will definitely use Abra again for body work!
10/30/2014
Mr S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The service was excellent from beginning to end and my daughter was totally happy with her cars repairs and they finished the work on time
10/24/2014
Bobbie V. VERIFIED CUSTOMER
Vehicle Make : Ford
Completely unsatisfied. I plan on stopping payment.
10/23/2014
David S. VERIFIED CUSTOMER
Vehicle Make : Honda
Just need to run back by so they can put another fastener under wheel well
10/18/2014
Sampson D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Body work looks good. Good service.
10/17/2014
Natisha M. VERIFIED CUSTOMER
Vehicle Make : Kia
Very friendly, professional and helpful. I was very pleased with my car. It looked brand new!
10/17/2014
Frank K. VERIFIED CUSTOMER
Vehicle Make : Nissan
All of the staff ABRA were completely Profesional, my vehicle when I went to pick it up looked better than when I first purchased it. Thank you so much for the great service and work
10/2/2014
Shaquaris H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The staff was very nice and understanding i enjoyed my experience.
10/2/2014
Elizabeth R. VERIFIED CUSTOMER
Vehicle Make : Honda
Jennifer is fantastic. The entire team made my experience really pleasant!