Very satisfied with the timeliness and thoroughness of the service.
7/24/2016
Kim L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job. Staff were awesome.
7/21/2016
Michelle D. VERIFIED CUSTOMER
Vehicle Make : Honda
Just not pleased with the fact that I was due my refund for my deductible and haven't received it yet.
7/15/2016
Jasmine J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Need to discuss setting up an appointment to have someone recheck the front if the car. It seems like the front bumper is becoming detached
7/9/2016
Lindsey C. VERIFIED CUSTOMER
Vehicle Make : Kia
I was very impressed with the services and repair work. Would highly recommend ARBA.
7/5/2016
Anita W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
they made the entire process seemed and I really appreciated the daily updates
7/2/2016
Anne W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Polite workers, very helpful, I liked the updates and the work they did on the car was great.
6/22/2016
Jason W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
No callback or initial indication of estimated wait-time. No follow up other than automated emails that basically said you have my car. No explanation of work to be done. I had to ask exactly what was done and the also ask for the total cost minus the deductible upon pickup.
Someone swiped my car in the parking lot prior to taking it in to ABRA. I had to file a claim on the car. Nobody at the body shop noticed that it had actually been vandalized, and that there was super-glue on the windshield and hood. I looked up how to get the super glue off of the windshield and carefully removed it with acetone. It would not come off of the front hood, but I carefully remove as much as I could, chipping away some of the paint.
Really poor customer service even though you fixed the dent I pointed out. I'll pay cash elsewhere to repair the hood as I'm sure insurance would not cover my trying to take super glue off by myself.
6/17/2016
Camille W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very easy. Kept me informed during the repairs. Very good customer service.
6/17/2016
Paul B. VERIFIED CUSTOMER
Vehicle Make : Acura
My family and I found the constant flow of text messages more than once a day to be pleasantly informative but slightly humorous as well.
6/17/2016
David D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I have absolutely nothing to complain about. The car looks great, they took it in quickly, and did the repairs in a very timely manner. They also helped with dealings with the rental car. Over all a very good experience, thank you.
6/16/2016
Laura H. VERIFIED CUSTOMER
Vehicle Make : Toyota
When I picked up the car it looked brand new. It was done quickly! The people were very pleasant and informative! It was an all-round pleasant experience!
6/15/2016
Willie T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Staff at Abra was very friendly and made me feel that they were happy to help me. I Was always kept informed on the work that was done to my vehicle. They made tthe incident a pleasant experience. Thank-you so much
6/13/2016
Benjamin G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Unfortunately we've had to take our car up here a few times now. But fortunately the staff is very friendly and professional and they always have the car ready ahead of schedule and clean washed and waxed. 10/10 love the work y'all do
6/13/2016
Kimberly F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They did a very nice job in a short amount of time! Steve was especially helpful!!!
6/13/2016
Milton T. VERIFIED CUSTOMER
Vehicle Make : Honda
Good job
6/8/2016
Andrew F. VERIFIED CUSTOMER
Vehicle Make : Ford
Work was done perfectly, as far as I can see. Perfection does take a while though.
6/8/2016
Sherwood C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always pleased with the work and service I get at ABRA!