I was charged beyond the estimated cost a and the job was not completed. The wiring harnesses for my fog lights were removed and never returned to me.
9/23/2013
Jillian N. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great service, friendly staff, happy costumer!!
9/18/2013
Ken O. VERIFIED CUSTOMER
Vehicle Make : Mazda
None
9/13/2013
Jordan D. VERIFIED CUSTOMER
Vehicle Make : BMW
The front bumper was replaced along with one of the front headlamps. The front bumper was replaced and looks like nothing ever happened however the front headlamp was replaced but the technician did not align the lamps, it was pointed straight down on the ground, not out in front. I had to go back to get them to adjust this. After taking it back in the daytime running lamps were not working so now the car had to go back in a second time to replace the headlamp they they initially installed and replace it with yet another new one. Test the products and adjust the headlamps when installing new sets so people don't have to come back in to fix them and this is also a massive safety hazard while driving at night, someone could have gotten seriously hurt.
9/6/2013
Kevin M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Very impressed with the customer service and quality of the repair done on my van.
9/5/2013
Erika P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great job!
8/30/2013
Edythe F. VERIFIED CUSTOMER
Vehicle Make : Honda
You not only repaired the damage but took out an extra ding I had on my front door. You were also done in a timely manner and I appreciated getting my car back so soon. Thank you.
8/30/2013
Thaddeus K. VERIFIED CUSTOMER
Vehicle Make : Kia
I enjoyed the message updates to keep me informed of the progress as well as the quick service to get my car fixed. Excellent job and prompt service! Will use again if needed in the future.
8/24/2013
David L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Bill was great to work with and all of my expectations were met.
8/21/2013
Ana R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I like the fast and efficient service. Also the fact that they communicate with me during the whole time off the repair.
8/20/2013
Tim C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Melissa was exceptional. In addition to the text updates the personal calls from Melissa really helped. She provided additional details and answered all of my questions. I really feel that she was working on my behalf to get my car back to the original condition. This is the second time I have used ABRA and would recommend you to anyone in need of auto repair. I would also recommend Melissa as the primary contact. She has exceptional customer service skills!
8/17/2013
Rebecca K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Happy with service.
8/16/2013
Adrienne L. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Great and very friendly staff!
8/14/2013
Linda H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very happy with service. Pleasant folks to work with!
8/14/2013
Marion D. VERIFIED CUSTOMER
Vehicle Make : Mazda
I liked the text messages updating me in the progress.
8/10/2013
Cheryle P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Daily updates referencing the status of my vehicle repairs were most helpful. Bill was extremely nice and informative and was the epitome of what great customer service should be.
8/8/2013
Jeannie B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Bill was extremely courteous and professional. He called me with daily with updates on the status of my car. I have been in two accidents and ABRA serviced my car both times. It is a wonderful company and I would recommend it to my friends and family!
8/3/2013
Lane S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work and great employees!
7/30/2013
Stuart M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Have never seen better.
7/29/2013
Eunice M. VERIFIED CUSTOMER
Vehicle Make : Audi
I like the updates and how fast u got the car ready