Car was not ready when I came for pickup. Trim peice between front bumper and engine bay was missing. Air conditioning was not functional. Both were remediated and I picked the car up the following day. Bill was helpful and apologetic, however the final QA on my car was lacking. This caused me to miss valuable billable works hours and an extra trip to the business.
6/27/2014
Paul R. VERIFIED CUSTOMER
Vehicle Make : Nissan
There are some issues we are working through
6/26/2014
Joyce K. VERIFIED CUSTOMER
Vehicle Make : GMC
Amazing job. Thank you!
6/25/2014
Caroline P. VERIFIED CUSTOMER
Vehicle Make : Nissan
There were some scheduling problems in the beginning but the receptionist (Rachel I think?) was incredibly nice, helpful, and did everything she could to fix things. She even remembered me when I called a few days later. Was completely satisfied with her
Bill did a great job makin sure I knew how everything was going every step of the way. He even got a dent out for free and patched over all my scrapes - was not expecting that! The day my car was ready for pick up I has to call and say my ride was not coming and that I'd come tomorrow and he even offered to have someone from the shop come pick me up. That made me extremely happy! Great customer service, will definitely be returning and saying great things about this particular Abra. Please acknowledge their outstanding work!
6/21/2014
Dana Z. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Wren was awesome. Great work on my car
6/20/2014
Proctor B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Amazing!! Best customer service ever
6/18/2014
Cynthia R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything was great Bill took care of all my needs and keep me informed every seep of the way
6/13/2014
Barbara O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I think the repair job looks great and truly loved the text updates daily and almost daily phone call updates as well. Bill explained everything completely from start to finish, which was also refreshing and great. Thank all tht helped in putting my beautiful car back to its correct look.
6/12/2014
Joan H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Totally pleased with them keeping me informed and pleasant
6/6/2014
Arun S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Prompt and courteous service plus a quality job done.
6/6/2014
Victoria H. VERIFIED CUSTOMER
Vehicle Make : Acura
I am very happy that my car was ready 2 days ahead of schedule! My car looks great and I couldn't be happier. Thank you!
6/5/2014
Christopher W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
There was mold growing in and around the seat, the car was not detailed or cleaned to a respectful level. In general I am not satisfied and would not recommend this shop.
6/3/2014
Laura Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had an excellent experience from the time I received the quote until I picked up the car. I was contacted with updates each day and my car was ready a day earlier than expected. Bill Wotocek was great to work with.
5/29/2014
Carol A. VERIFIED CUSTOMER
Vehicle Make : Ford
Very friendly and professional. Most anxious to please.
5/22/2014
Andrew F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Phenomenal work, service and follow up. Ren was amazing!
5/20/2014
Maria R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Bill was awesome! The service was very professional,kind and fast. I'm very satisfied with the overall experience.
5/17/2014
David J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you to Ren!
5/12/2014
Robert P. VERIFIED CUSTOMER
Vehicle Make : GMC
Great service and quality. Exceeded expectetions.
5/7/2014
Keith K. VERIFIED CUSTOMER
Vehicle Make : Acura
Best service I have ever had. Bill did a great job in getting me fixed up at a reasonable price and unheard of fast service. Thank you.
5/7/2014
David B. VERIFIED CUSTOMER
Vehicle Make : Ford
Melisa kept in touch routinly and had my truck ready as promised
So far as I can tell work quality was very good
Thanks
David B