Steve Kelly at the Roswell location was my customer service executive and I could not be more pleased with his work. We ran into some delays with repairs but the body shop team pushed through and Steve kept me up to date with the latest developments. I never felt in the dark with Steve guiding me through the process. Great team to work with!
10/22/2015
Stephen T. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did a fantastic job. Kept me in the loop all week while my truck was getting fixed. It looks great, they even washed the exterior and vacuumed the interior. Will definitely recommend to anybody looking to get body work done.
10/17/2015
Nadine S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Mr. Bill was awesome in keeping me up to date and giving me detailed explanations.
10/16/2015
Tommy B. VERIFIED CUSTOMER
Vehicle Make : Nissan
BILL did an excellent job of keeping me informed throughout the entire repair process. You're entire staff was caring and extremely professional. A first class operation that prides itself on customer service.
Tommy B
10/14/2015
Teresa D. VERIFIED CUSTOMER
Vehicle Make : BMW
Steve was awesome!! Such a joy to work with!! I noticed I had a scratch on the inside of my car that was not there before. Very obvious to me
10/13/2015
Mertcha M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Like that job was done in 2 days
10/13/2015
Jerome M. VERIFIED CUSTOMER
Vehicle Make : BMW
You guys do a great job keeping the customer informed. Love the text updates.
10/6/2015
Clement . VERIFIED CUSTOMER
Vehicle Make : Kia
JT is a super representative for ABBA????????total operation is 1st class. Kept me informed on repair progress and updated daily. Your shop mgr and 1st mate were equally competent and friendly. Would recommend your services to others.
Clem Lisi
10/6/2015
Stephen L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent customer service
10/5/2015
Emily C. VERIFIED CUSTOMER
Vehicle Make : Kia
I appreciate continuing to provide communication either through text messages or voicemail!! I think I was informed of progress almost every day during business hours.
10/1/2015
Kelly H. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very nice to work with and communication was handled very well. The car looks great! Loved the convenience afforded by working with USAA and Enterprise. Thanks!
9/29/2015
Nancy C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wonderful service from start to finish.
9/27/2015
Mark D. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciate the efforts made to have my vehicle ready early!
9/25/2015
James B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The ABRA approach to customer service was great. I liked getting the text messages about my truck. My ABRA contact kept me updated the whole time my truck was in your shop. If I need to, I will recommend ABRA.
Thank-you
9/25/2015
Bryan C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Car looks brand new
9/25/2015
Megan H. VERIFIED CUSTOMER
Vehicle Make : Mazda
It was a smooth, seamless process. I appreciate your care for my car and your efficiency!
9/25/2015
Carmen W. VERIFIED CUSTOMER
Vehicle Make : Kia
I enjoyed the daily updates via text message and enjoyed the very pleasant customer service that the entire front office displayed especially my personal service man Bill! It has been a great pleasure being serviced by him, great personality and customer service!