I liked getting txt updates but felt they were too generic and impersonal.
Otherwise great job
5/14/2016
Bashir B. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent work ????????
5/14/2016
Mary O. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I was kept very well informed on the repair progress of my vehicle and the end result was worth it- I would recommend ABRA to others
5/14/2016
Danya M. VERIFIED CUSTOMER
Vehicle Make : Honda
ABRA was wonderful. They helped me negotiate my insurance and they finished my car days before it was expected.
I'd recommend them to everyone!
5/13/2016
Michele I. VERIFIED CUSTOMER
Vehicle Make : Lexus
This was the second visit to ABRA and I was again completely satisfied with the entire experience. Bill kept me informed every step of the way. Returning next week with a different car, different issue and have requested Bill. Would highly recommend this shop.
5/12/2016
Christopher M. VERIFIED CUSTOMER
Vehicle Make : Ford
The team did a fantastic job. Everything looks great, I just moved here a few years ago and didn't know a place to take a car to get fixed. Didn't have the need and the insurance company recommended you so I was like sure. I am very pleased and happy I did. I now have a place if I need any further work, I hope not, but you never know. I will definitely recommend you to others
5/10/2016
James Z. VERIFIED CUSTOMER
Vehicle Make : Ford
Took a little bit, but Bill was patient with me throughout the whole process and I appreciate it.
5/9/2016
Margaret E. VERIFIED CUSTOMER
Vehicle Make : Honda
JT was phenomenal! From the beginning to the end of the process He explained each step, paid attention to my wants for the car, and remained professional throughout. I felt that I had made the right choice. When I saw my car I was amazed at how beautiful she looked and the care given to her, I knew then that I truly had made the right choice.
5/8/2016
Roger S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Bill was very thorough and knowledgable. I liked that Bill called me each day with an update.
5/7/2016
Carol B. VERIFIED CUSTOMER
Vehicle Make : BMW
Customer service was great
5/7/2016
Clara M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Outstanding service from beginning to end. Thanks
5/6/2016
Elizabeth B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Told car was ready for pickup on Friday. Returned rental car Fridsy evening. Went to pick up car on Saturday. Tow hitch not repaired, paint on replaced door scratched. Car ready Tuesday. No rental car -- too much hassle to get approval. Had to juggle rides until car ready.
5/5/2016
Patrick R. VERIFIED CUSTOMER
Vehicle Make : Kia
Bill was great - I would highly recommend Abra!
5/5/2016
Stephen L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was great. The communication and check ins through personal call and text was beneficial.
5/3/2016
Mike C. VERIFIED CUSTOMER
Vehicle Make : Honda
I was at Holcomb Bridge location 740 Holcomb Bridge Road
my service manager Eddie James Womack completely irresponsible over charge on my account I was very disappointed service manager and your establishment
I would expect from your corporate office contact me ASAP!!!
My number is ****-****-xxxx
My claim number is # 000396123689B05
Insurance Allstate..!!
5/3/2016
****/ Ariela. VERIFIED CUSTOMER
Vehicle Make : Ford
Amazing service as usual. TJ was great to work with.
4/30/2016
Katherine S. VERIFIED CUSTOMER
Vehicle Make : Toyota
once i got home and my son took a look we found the color is darker than the factory color and there is trash in the paint there are hard body filler lines at the wheel well and you can see 36 grit sanding marks. chips in the quarter panel and door that u didnt repair u could have called to see if i wanted to pay for that while u were repairing the other. I and or my son will bring in the car next week.
4/29/2016
Tara C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great Job..Thankyou Bill !
4/29/2016
Carla P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Job well done guys!! You all were very informative and professional.