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Real Reviews from VERIFIED CUSTOMERS
Dana E. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very impressed with the quick turnaround and appreciated the progress updates that were texted throughout the process.
8/20/2016
Carmen C. VERIFIED CUSTOMER
Vehicle Make : Honda
Fantastic service, beautiful flawless work! Thank you so much Bill for going the extra mile. My car is even more beautiful than before the accident! I am very grateful!
8/20/2016
Stephanie P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Best service and repair experience I have ever had. I'm a hard person to please and I know that! They got it right on the first try. I will never go anywhere else as long as I have a choice!!!
8/19/2016
Brian R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone was very helpful and attentive. Brian kept me informed on the progress of the repairs on my vehicle. I will recommend Abbra to my friends and colleagues. Thank you on a job well done.
8/17/2016
Wren F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you so much for taking such good care of my care. The repairs were great! Thank you also for the kindness your team/staff showed me from the moment I walked in the door.
8/17/2016
David B. VERIFIED CUSTOMER
Vehicle Make : Ford
James went out of his way to get repair done fast! Polite and professional and checked in every day! Excellent service!!
8/13/2016
Sarah B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great with communicating updates on my car in a pleasantvway
8/13/2016
Robert E. VERIFIED CUSTOMER
Vehicle Make : Honda
We'll need to talk. The door lock isn't functioning.
8/13/2016
Gary W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very impressed with the service and quality. Will use you again and refer customers to you. Kenny was a real pro.
8/12/2016
Lawrence B. VERIFIED CUSTOMER
Vehicle Make : Jeep
James is the best ! Kept me abreast of what was going on twice a day ! Will use ya'll again and refer business too u. Larry
8/11/2016
Valerie G. VERIFIED CUSTOMER
Vehicle Make : Kia
Bryan and his entire staff were wonderful, professional and did an excellent job fixing my car. Thank you!
8/11/2016
Clayton W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Verry happy
8/11/2016
Timothy O. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Brian Achimov, the Customer Service Manager, was very professional, courteous, and knowledgeable. He and the staff at Abra did a great job updating me on the progress of my vehicle. They were very proactive communicating with me rather than me needing to follow up with them. I really appreciated that. The technicians also did a great job repairing my vehicle.
8/10/2016
Olivier T. VERIFIED CUSTOMER
Vehicle Make : Audi
Very high level service! And my car is perfect now! Very good job and top organization!
8/10/2016
Steven S. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job All!
8/9/2016
Kassie M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Kenny was exceptional to work with. He went the extra mile to help me.
8/9/2016
Katy H. VERIFIED CUSTOMER
Vehicle Make : Honda
My car baby looks back to herself.
8/4/2016
Anna-lorey B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Brian kept me updated as my car was being worked on. Customer service 110%. I am disabled and use a walker and office staff helpful and kind in assisting me. Car work excellent and it was returned to me in pristine condition. Would recommend ABRA to anyone wanting A1 service. Thank you Brian, office staff and ABRA.
8/4/2016
Sofia M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very professional service, good communication and high quality repair. My Mazda 3 looks like new. I was always updated about the status of the job. Thanks
8/4/2016
Paul W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Waited almost 3 weeks to get in and when we showed up the location thought we were there for an estimate when we had already been to another ABRA for the estimate 3 weeks earlier. After realizing that mistake the location proceeded to ask for $600 for the repair because they said it wasn't below my deductable, which was not accurate. My deductable is $250. After finally clarifying that it was communicated that you needed 3 days minimum to do the repair because you had to order the part. After waiting 3 weeks to get in I was not expecting to wait for a part. Then the part showed up the next day and you told us that it was damaged so we would need to wait more. We had to scramble to get a rental car and then work through the insurance to extend because of the delay. As an operations person I would ordered the part to arrive a few days before the appointment, taken a sample of the paint color during the estimate and then painted the part the day before arrival so that when I showed up you could unscrew the one part and then put the new part on....
8/3/2016