I was very happy with my service. Kenny kept me well informed and was very easy to work with.
10/10/2016
John A. VERIFIED CUSTOMER
Vehicle Make : Honda
James and the Abra team were excellent. Thanks so much.
10/8/2016
Penney H. VERIFIED CUSTOMER
Vehicle Make : Honda
James Womack did a excellent job of keeping me informed about my vehicle through the whole process. My car looks great! I am very happy with everything.
10/8/2016
Damen B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Bill was GREAT! HE kept me informed throughout the process of my car getting repaired and he made me feel at ease that everything was going to be fixed correctly in a timely manner. I wouldn't have asked for anything different.
10/8/2016
Benjamin S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job, thanks for keeping me updated throughout the repair process.
Mr. Bill was very helpful.
-Ben ****
10/7/2016
Marva A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Bill was excellent! I appreciate his personal approach in handling my car. Every bit the most helpful and genuine technician I've met. I would bring my car to Abra again, because of his service. All the best Bill!
10/7/2016
Carla C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very happy with my continued status updates throughout the entire process.
10/7/2016
Paul O. VERIFIED CUSTOMER
Vehicle Make : Toyota
You told me my car was ready and to come pick it up. I made arrangements to do so and when I showed up I had to be the one to show you the smudges in the paint of the area you repaired. Are you kidding me? You had one job to and you failed miserably.
Do your job and stop worrying about all of the customer satisfaction surveys!
10/7/2016
Tamara F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The staff at Abra was wonderful! They did a wonderful job on my car and kept me informed every step of the way. The car was actually repaired ahead of schedule! I highly recommend your services and am s customer for life!! Thank you so much!!!
10/7/2016
Richard W. VERIFIED CUSTOMER
Vehicle Make : Ford
ABRA did an outstanding job. Kenny Lin was very thorough keeping me informed on the progress of the repairs. Thanks for doing such a fine job.
Rick Woodham
10/7/2016
Chris F. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I appreciated the daily updates
10/6/2016
Sandra H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Being kept in the loop through the entire process. Really impressed with the communication between Kenny and myself. The body work results PERFECT! Thank you for taking such good care of my car!
10/5/2016
Elizabeth F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service and work. A welcoming and comfortable emotional environment created for customers by all employees. I was completely satisfied. Thank you all! Elizabeth F
10/5/2016
Allison K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Timeline was just as expected. Process is quick and easy!
10/4/2016
Margaret K. VERIFIED CUSTOMER
Vehicle Make : Acura
Bill and team were great!!
10/4/2016
Christopher B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
James was wonderful to work with--he kept me updated on the progress every day, and even handled the return of my rental car on a busy Friday afternoon. Excellent customer service!
10/1/2016
Wendy H. VERIFIED CUSTOMER
Vehicle Make : BMW
Kenny G was very good. Loved that he followed through on what he said he would do.
10/1/2016
Gabriella B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent job! I am impressed by the great customer service! Thank you very much.
9/30/2016
Norma G. VERIFIED CUSTOMER
Vehicle Make : Honda
Bill was my guy, he was so helpful, and friendly and worked with me to make sure I understood the process. He kept me updated during the 11 days he had my car. I couldn't ask for a better job well done. Thank you! Thank you! To Bill and everyone at ABRA.
9/30/2016
Elizabeth C. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
When the bumper comes in 5 parts and 4 of them are replaced due to damage, and the 5th section - which is made of plastic and has been in the sun for 9 years, the repair looks like a piecemeal chop job. Please reach out to Esurance about this claim - the resulting repair is not acceptable.