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Real Reviews from VERIFIED CUSTOMERS
Samuel H. VERIFIED CUSTOMER
Vehicle Make : Honda
The Lawrenceville & Tucker offices were awesome! My car looks great & was completed on the schedule I was given when I turned it in. Wonderful doing business with both these offices.
2/23/2017
Ashley T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Mr. Nugent and the team at Abra were very professionally in dealing with my claim. He answered all of my questions, and gave thorough explanations for my repairs. I will use Abra in the future if there are collision needs with any of my vehicles.
2/22/2017
Tesha B. VERIFIED CUSTOMER
Vehicle Make : Nissan
It took a week longer than it was supposed to for my car to be repaired. I was told 3 different times that my car would be ready tomorrow but when I would call the next day I was told that some other part had to be replaced and my car wouldn't be ready for another couple of days. I am satisfied with the work that was done but I am very disappointed with all of the delays.
2/16/2017
Demarkcos D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Abra done a good my car had one little ding in it after they fixed it but I took it back and with no hassle they fixed just right in a timely fashion thank abra
2/2/2017
Sharmeen J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Overall good experience just that when I came to drop my car on Saturday I had made the appointment with Abra Nationa line and before going on Saturday I had called to comfirm but when I went to the location in tucker they didn't know about my appointment that was very inconvenient for me. But at tucker location everyone is very helpful and friendly it was the national number line that I spoke with didn't communicate well with the location that i was going to drop my car
1/29/2017
Nancy L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Special thank you to Kanita Kendrick at the Abra Tucker, Ga location. She a great help to explain the process of completing a vehicle repair. She went over and above to help.
1/24/2017
Mac W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very pleasant people
1/22/2017
Greg M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
loved the great customer service and friendly staff. The text massages were a nice touh siso.
1/15/2017
Maurice P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The work done on my vehicle was done really well. The only issue I had was when I received the call that my vehicle was ready the deductible amount was incorrect. I contacted my insurance company and they advised they noted to ABRA it was 250 not 500.: Also I advised the shop I could pay and pick up my car this weekend; I was advised that they could have it dropped off at my house. I came in and paid at ****:30 on Friday, called back a couple of times to make sure there was no issue with my car being dropped off. It wasn't until 5:30 that when I called to check on the status I was told it may not be that day. I had to race back to the shop to get my keys come back home, wait for a neighbor to come home go back up to the shop then pick up my car. That kind of service left a bad taste in my mouth after an otherwise pleasant experience.
1/15/2017
Jerry J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The service was outstanding.
1/14/2017
Lavorn S. VERIFIED CUSTOMER
Vehicle Make : Audi
At first glance I am satisfied with the work and I really l8ke the customer service at a bra.
1/1/2017
Courtney W. VERIFIED CUSTOMER
Vehicle Make : Ford
Looks brand new again.
1/1/2017
Reginald C. VERIFIED CUSTOMER
Vehicle Make : Ford
The lady at the front desk was extremely helpful, if not for her I/ we would have been very upset. She went way beyond to make sure we were taken care of. Best customer service I have experienced in awhile.
12/30/2016
Pamela G. VERIFIED CUSTOMER
Vehicle Make : Ford
Such a wonderful and beautiful team you have
12/30/2016
Samuel B. VERIFIED CUSTOMER
Vehicle Make : Honda
Very responsive, did not exceed the estimate, couteius and friendly. Professional.
12/20/2016
Karen W. VERIFIED CUSTOMER
Vehicle Make : Scion
Nice job
12/10/2016
Jimmie C. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was great, the service, the response time, and the professional work. I worked for General Motors and i know good work. Thank you and have a blessed rest of the year.....
11/30/2016
Earnest W. VERIFIED CUSTOMER
Vehicle Make : Toyota
ABRA TUCKER GA HAS THE BEST CUSTOMER SERVICE AND MADE MY CAR LOOK BRAND NEW FROM THAT ACCIDENT HIGHLY RECOMMEND MICHAEL AND HIS STAFF TO DO THE JOB.
11/28/2016
Manal M. VERIFIED CUSTOMER
Vehicle Make : Toyota
you guys are the best team ever , and I really do like the u have to me thank u so much
11/24/2016
Donna M. VERIFIED CUSTOMER
Vehicle Make : BMW
Looks very good. Well satisfied!
11/24/2016