Everyone was professional, courteous, and the service provided was punctual and accurate.
11/13/2014
Ross G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Ren was great, kept us informed and made sure there was excellent quality control.
11/13/2014
Joyce J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I left my garage door opener in the vehicle, that was loaned to me while mine was being repaired.
11/12/2014
Dethra M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
They were very fast and sent daily emails to let me know the status of my car. They completed the work in 3 days like they said. I would definitely recommend them and use them again.
11/12/2014
Jeff W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Tamara was an awesome rep.
very professional and helpful.
kept me up to date on repair and very pleasant to work with during this process.
11/12/2014
**** C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everybody was great to deal with. Keep up the good work.
11/11/2014
Kenyatta J. VERIFIED CUSTOMER
Vehicle Make : Infiniti
It was one of the best service experiences I have had. I was taken care of from the time I got there to the time I checked out. I even remember the service advisors name, Tamara, and I never remember service advisors names. Once my Allstate claims adjuster finished the estimate, I meet with Tamara she was patience with me. I was on the phone for working and at the same time trying to get my rental car. She walked me around the car to access damages and told me she would keep me posted while the car was being completed. I couldn't believe it she really emailed me at each stage of the process. I came in on a Saturday which was the only day I was available and she meet with me. She was even nice enough to meet me on her off day. We walked around the car and she went over ever item that was repair and showed me each item on the printout. The car looks amazing the body shop did an awesome job. I was very reluctant to have my car repaired at a shop that wasn't the dealership because of some bad experiences in the past. I will admit Abra Auto did an outstanding job all the way around. I was going to trade my car in, but I think I might keep it for at least another year. If I need you guys again, hopefully I want, I will definitely come back, and I will also refer anyone who ask. Great Job team Abra!
11/11/2014
James R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tamara is a pro and the work looks great.
11/11/2014
Todd J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job and communication!
11/11/2014
Anita O. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The entire staff made the process seamless and everyone was very knowledgeable, professional and concerned that my needs were met. I was very impressed and appreciative of the great service!
11/11/2014
Michael D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks so much for the excellent work!
Tamara (& Theo) were both excellent to work with, and Tamara when above and beyond, to make sure that I was completely satisfied!
Again, thank you very much for all teh work and attention to detail!
Mike Decker
11/9/2014
Michelle S. VERIFIED CUSTOMER
Vehicle Make : Acura
Tamara was easy to work with and provided great customer service -above and beyond. My car looks great too!
11/9/2014
Donald M. VERIFIED CUSTOMER
Vehicle Make : Honda
This is one of the better body shops I've been too. I wished I had brought my car here the first time!
11/7/2014
Sandra M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
All that I came into contact were great. Especially Tamara **** who handled the repairs for my car. She kept me up to date daily and arranged a very smooth pick up of my repaired vehicle. The car looked great, thats for returning it to me nice and clean. And thanks Tamara for your professionalism in handling the repairs to my PT.
Sandra M
11/7/2014
Mark E. VERIFIED CUSTOMER
Vehicle Make : Ford
My car looks perfect! Ren was great!!!
11/6/2014
Jarrod W. VERIFIED CUSTOMER
Vehicle Make : Honda
Good job
11/5/2014
Davoris G. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer service was the best thanks guys and the lovely ladies in the front
11/5/2014
Robert E. VERIFIED CUSTOMER
Vehicle Make : Lexus
On top of everything. Really very happy with the level of customer care
10/31/2014
Ryan R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Awesome service
10/31/2014
Matthew S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service. Really kept me in the loop the whole time. Above and beyond customer service.