They kept me informed and updated on the progress of the repair. When I went to go pick up my car, it was a simple and fast process and the car looked great!
6/25/2015
Yvette S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
An excellent experience!!!
6/23/2015
Harry W. VERIFIED CUSTOMER
Vehicle Make : Nissan
I dropped off my car on Wednesday June 10, 2015 for repair. I was told the work should be completed by Monday June 15, 2015. It was delayed one day which was fine. I stopped by to pick it up on Wednesday June 17, 2015. At that time I looked over the car and saw obvious mistakes. The plastic under the fender (the main area damaged) was hanging down near the tire. There was also some paint chipped that had not been repaired. I refused to take the car until repairs were corrected. I picked the car up on Saturday June 20, 2015 and I am now satisfied with the repairs. However I am upset with the fact that I had to bring obvious mistakes to Abra's attention. There was no one doing a final look at the car with me they were just going to let me drive off with obvious mistakes.
6/22/2015
Gwynevere T. VERIFIED CUSTOMER
Vehicle Make : Nissan
very satisfied
6/21/2015
Susan K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Repair was complete earlier than expected and communication was excellent. People were very friendly.
6/20/2015
Mark M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was extremely friendly and went over and beyond to make sure I had a good experience at ABRA.
6/20/2015
Leroy G. VERIFIED CUSTOMER
Vehicle Make : Nissan
My service rep was very helpful with the whole process by keeping me informed of the work being done on my vehicle
6/17/2015
Eric B. VERIFIED CUSTOMER
Vehicle Make : Honda
Jason was great. I appreciate all his communication!!
6/17/2015
Michael M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Repairs were completed quickly and the car looks great! Thanks!
6/17/2015
John K. VERIFIED CUSTOMER
Vehicle Make : Audi
It was done quickly and pleasantly with very satisfactory results.
6/16/2015
Gale T. VERIFIED CUSTOMER
Vehicle Make : Kia
I ,was more than satisfied. I like the way they kept in touch with me daily. I felt like I was always in the loop and knew what was going on with my truck. Jason and Megan were the best.
6/14/2015
John B. VERIFIED CUSTOMER
Vehicle Make : Toyota
We were treated respectfully and all of our questions were answered comletely and in a way we could understand. The hickup at pickup was out of character with everything else and was understandable. You front desk crew are keepers and deserve to be told how well they do.
6/11/2015
Justin M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service, work was done quick and efficiently. Pleased customer
6/11/2015
Shaniqua M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Andy was great! Very informative and supportive! The only thing is when I got my car it wasn't clean it had hard mud marks on it. Other than that great!
6/10/2015
Martin K. VERIFIED CUSTOMER
Vehicle Make : Honda
Good work. Great communication through the entire process.
Couldn't be happier. The job manager, Andy, was the best.
6/7/2015
Jan H. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I appreciated the frequent updates on the status of my car through text messages. The repair looks great! I will definitely recommend your shop. Thank you. Jan H
6/7/2015
Carolyine O. VERIFIED CUSTOMER
Vehicle Make : Honda
Jason did a great job of keeping me up to date with the progress on the vehicle & he ensured the vehicle was completed on time as expected.
6/6/2015
Beth A. VERIFIED CUSTOMER
Vehicle Make : Volvo
Great and fast service with a perfect result. Couldn't have asked for more! The friendly staff and daily updates just added to the overall positive experience. Keep it up!
6/4/2015
Elizabeth P. VERIFIED CUSTOMER
Vehicle Make : Kia
Great service & workmanship. Front office may be a bit understaffed; digital customer comm is ample; any more would be excessive.