Excellent work, very helpful and professional, best car service I have ever had by far
8/25/2016
Joannie L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Very nice team. Friendly and helpful.
I had a great experience. Thank you very much
8/24/2016
Marcus M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Mr. Kerry was amazing...he ensured that I was informed and apart of each phase of the repair. I commend him and his staff for their efforts. His communications made me feel as if I was physically on site, giving great (verbal) visuals.
8/24/2016
Janice B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Loved the attentiveness of your employees.
8/23/2016
Anna S. VERIFIED CUSTOMER
Vehicle Make : Honda
Jon did an excellent job keeping me informed and working with me through the entire process. This was by far the best car matinee experience i have had! thank you!
8/22/2016
Christopher L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Please communicate timeframes more clearly and when you communicate time frames, please follow up on deviations from the big items to small.
8/20/2016
Rahul V. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
I have no complaints. Fully satisfied.
8/20/2016
Mylrea E. VERIFIED CUSTOMER
Vehicle Make : Ford
While the actual work performed on my car was good, my experience with your adjuster and customer service folks was absolutely hell. The central scheduler promised I'd get a free ride home, which the front desk staff said was not the case. Kevin, the adjuster, was rude and unhelpful. He was uninterested in giving me quotes for non-insuranse work I was interested in adding on. I didn't actually receive notice that my car was done for 3 days after it was finished. When I arrived to pick it up, my paperwork was misfiled and the car window had been left open, resulting in lots of water entering the interior. Overall, I will not be recommending ABRA to anyone and intended to call my insurance to discuss the service.
8/20/2016
Jamie B. VERIFIED CUSTOMER
Vehicle Make : Kia
Great experience..everyone was super nice and my repairs we're done in a timely matter..Very satisfied
8/19/2016
Susan D. VERIFIED CUSTOMER
Vehicle Make : Kia
My car was 12 days behind schedule. The communication was unprofessional and inconsistent. Nothing was done to explain the delay fully, except for vagueness. There was no accountability.
8/17/2016
Cedric T. VERIFIED CUSTOMER
Vehicle Make : Nissan
They gave me updates on the repairs, never had anyone do that.
8/13/2016
Alejandra I. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Quick service, Amanda and Brittany are awesome, continuous updating was exceptional and car looks great! Thank you!
8/13/2016
James C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Rear back tire over inflated had to return
8/13/2016
Tonya I. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service was awesome. The staff was friendly and helpful, and I was able to get my car repaired with very little inconvenience.
8/12/2016
Mary Virginia. VERIFIED CUSTOMER
Vehicle Make : Toyota
Steve realized that the initial work wasn't up to my satisfaction or ABRA's standards. He made it right by fixing the problem for free. I absolutely would recommend ABRA after competing my full experience with them. They are especially adept at working with insurance.
8/12/2016
Gina W. VERIFIED CUSTOMER
Vehicle Make : Ford
John was excellent!
8/9/2016
Jacqueline R. VERIFIED CUSTOMER
Vehicle Make : Toyota
You GUY'S HELP ME WITH ALL ASPECT OF MY CAR CARE. THANKS FOR YOUR TIME WITH MY NEW PAINT JOB.... EXCELLENT WORK...KUDOS AND HIGH FIVE... THANKS AGAIN Jacqueline R
8/9/2016
Sandra A. VERIFIED CUSTOMER
Vehicle Make : Honda
Kerry Tift provided a timely and excellent repair of my car. He definitely exceeded my expectations
8/8/2016
Emily G. VERIFIED CUSTOMER
Vehicle Make : Honda
I received my car back, it looks great! Kheri was awesome, he even used some extra paint to cover a scratch I had in my door. The problem was , when I got home, I realized that my passenger seat was wet from a water bottle that was placed on the seat during the detail. The lid must have not been on tight because the whole water bottle kraken onto the seat. Thankfully it was just water.