Kehri and Charlie were great to deal with. Kehri kept me informed every day on the status. Very pleasant.
9/17/2016
Cheryl M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Jon Elkins was responsive, professional, and courteous.
9/16/2016
Dana Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
The only item that you should consider is finding a way to let people know when their vehicle should be expected to be ready. We had several computer generated emails that we were on track then it was several days prior to it finally being ready. NICE JOB though!
9/15/2016
**** D. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Honestly I never write reviews but not only did this place repair my car for under the budget I expected...but also under time...on top of that they did something I've been putting off for years...cleaning my car....hands down best place....I'll always use this place
9/15/2016
Sandra B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service
9/13/2016
Deborah U. VERIFIED CUSTOMER
Vehicle Make : GMC
It was excellent service very professional and so kind
9/12/2016
Tammie L. VERIFIED CUSTOMER
Vehicle Make : Honda
After reading online reviews I must say I was skeptical but you guys did an awesome job from start to finish. Steve Batts was my service adviser and made sure I was kept up to date during the entire process.
Thank you.
9/12/2016
Jonathan N. VERIFIED CUSTOMER
Vehicle Make : BMW
Steve Batts and the team were very helpful and my car which is 6 years old, now looks brand new.
9/10/2016
Francois K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Well missed my car very much and they always kept in touch with me to let me know the updates also letting me know everything is fine and on time. They where very patient working with my insurance for multiple times until everything was finally figured out. Good people even on the first day I went to drop off my car I already knew it was in good hands. Thank you Abra job very well done 100%
9/2/2016
Toxi C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Well I was impriressed by their honesty which is very rare in the auto repair industy today. I had to wait 30 minutes longer upon pick up because of an unexpected new hub cap popping off during the final test drive. However tired I was and wanting to get home Ms. Charlie, Lisa and the
Team made my husband and forget the thirty minutes. We got to know a little about each other and completely forgot the wait. I'm not hoping for another accident but I really enjoyed the experience 100%. Thank you for the experience, the expertise in the time it took to repair my vehicle, and the wonderful teamwork the staff displayed. Yes, I'm a customer.9
9/2/2016
Brian O. VERIFIED CUSTOMER
Vehicle Make : Audi
Time to fix was over 3 months and I had to return to the shop 4 times
9/1/2016
Bryan D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jon did a terrific job managing the entire process. Kept me fully informed and my truck looks amazing.
8/31/2016
William P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Too much delay.
8/31/2016
Laura W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very satisfied with your work! Thank you!
8/31/2016
Beverly B. VERIFIED CUSTOMER
Vehicle Make : Honda
Unfortunately I have had to visit ABRA several times, but I have always been pleased. With the results.
8/28/2016
Kobi V. VERIFIED CUSTOMER
Vehicle Make : Acura
Did not follow through on commitments. Did not receive call early in the day to confirm part arrived and car would be ready as I was told would happen. Did not receive call until almost 4 pm. Car was also not ready when I strives to pick it up. 3 to 4 people arrived after me and were able to get their vehicles before me. I waited almost an hour before my vehicle was ready. My time is very important to me.
8/27/2016
Rachel Z. VERIFIED CUSTOMER
Vehicle Make : Fiat
Your team at abra goes above and beyond! Hopefully people will stop running into my beautiful car, but I would never even consider going somewhere else should anything happen in the future! Thank you to Megan and Brittany!
8/27/2016
Lori H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Totally professional from start to finish....
8/26/2016
Tonya R. VERIFIED CUSTOMER
Vehicle Make : Kia
Your delivery time was EXCEPTIONAL! Thanks for cleaning my car both inside and out! I truly will be recommending you to others!
8/25/2016
Marcus F. VERIFIED CUSTOMER
Vehicle Make : Ford
I did not enjoy the long wait to get an appointment and get work started but everything else was outstanding. Good customer service and the crew did a great job on my car.