I am satisfied with the repair and with the amount of contact and with the customer service I received. However, I was disappointed with how long the repair took overall. It was estimated it would take 3 days but my car was in the shop for 7 days. This greatly inconvenienced and frustrated me.
Thank you.
10/2/2016
Amber D. VERIFIED CUSTOMER
Vehicle Make : Kia
Jon took great care of my Kia repair for me. I was kept up to date throughout the entire process. When I received my vehicle it was in beautiful condition and I couldn't be happier. Thank you for a job well done.
10/2/2016
Jacinta A. VERIFIED CUSTOMER
Vehicle Make : Ford
Abra did a great job on repairing my car after the accident. I'm very pleased with the outcome.The company stayed in contact with me and kept me updated through the whole process.Thank you Abra of Buckhead
10/1/2016
Johnathan H. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
You guys did a great job
9/30/2016
Pat D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very satisfied
9/29/2016
Katherine A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kehri was great!! Pleasure to work with
9/29/2016
Andrew C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The gentleman who helped me through the process was the utmost professional. From the day that I dropped off my car to when he handed me the keys at the end of the process I was well taken care of.
If I need services done on my car in the future I will use Abra!
9/28/2016
Christopher D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work and turn around time on completion
9/28/2016
Sherri C. VERIFIED CUSTOMER
Vehicle Make : Lexus
I liked the regular check ins via text and everyone was courteous and prodessional
9/26/2016
Lauren M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer serve. I was informed every step of the way. I will refer your shop to others.
Again
Thanks
Lauren M
9/26/2016
Shelley S. VERIFIED CUSTOMER
Vehicle Make : GMC
From estimate to return of vehicle, experience was pleasant despite the circumstances. Would - and already have - recommend Abra to others.
9/26/2016
Barbara P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Abra is the BEST
9/23/2016
Ernel D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car was returned with a problem it didn't have before I brought it in. When I arrived to pick it up I waited for about 30m because I was told it was being detailed,which was fine. When I took delivery of the car it still had writing all over the side window,which was extremely disappointing.
9/23/2016
Courtney R. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional, great communication, and they do a great job!
9/23/2016
Tanisia D. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job at Abra! Can't say the same for the experience with Geico and Hertz.
9/22/2016
Nancy H. VERIFIED CUSTOMER
Vehicle Make : Saturn
Job very well done. Thanks for all the updates emails phone calls etc. The car looks great. A 10 over all.. Thanks, Nancy
9/22/2016
Wayne G. VERIFIED CUSTOMER
Vehicle Make : Honda
Wow, everything was great! The car looks good, and the staff was great! Thanks :)
9/22/2016
Demario F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Let me just say the whole staff was amazing I can't remember everyone's name but I know the two ladies at the front desk was very awesomeness as well as Brittany I can't remember my Geico adjuster's name but she was super fantastic Megan I think it was , and I believe his name was Steven he was pretty awesomeness as well, and they also clean my Camry very nice so they all ears a perfect 10 from me ! Love Demario F
9/22/2016
Stephanie M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great work, great service, great communication (when dealing directly with service center, but your call center is awful and messed up appointments and misinformed more than once)
9/20/2016
Charlese B. VERIFIED CUSTOMER
Vehicle Make : Ford
Unclear communication about when the car was ready for pick up